Storage Maintenance

Support for Brocade, Dell EMC, NetApp, Hitachi, IBM, and HPE platforms. We deliver innovative solutions that ensure the highest quality service, delivered consistently across your enterprise.

The manufacturers we support.

Brocade Support

Top Gun Brocade hardware maintenance support provides unmatched protection for mission critical infrastructures. Our clients receive access to in-house L3 Brocade Engineers and levels of client care that exceeds what is available in the market. Top Gun support is ideal for enterprises where interruptions immediately and adversely impact business, workflow, or the bottom-line.

FamilyPlatform
IBM relabeled versionsAll San Platforms
Dell EMC relabeled versions All San Platforms
HPE relabeled versionsAll San Platforms

Dell EMC Support

Top Gun Dell EMC storage maintenance is the industry’s most reliable, scalable, and high-performing maintenance provider designed to meet your relentless growth, mission critical demands, and SLA requirements. Learn more about our Dell Storage support options and how Top Gun can help keep your post-warranty data center hardware covered 24/7.

FamilyPlatform
CelerraAll Platforms
CompellentAll Platforms
CLARiiONAll Platforms
SymmetrixAll Platforms
VMAXAll Platforms
VNXAll Platforms
ConnectrixAll Platforms
Data DomainAll Platforms
PowerVault ArrayAll Platforms
PowerVault LibrariesAll Platforms
EqualLogicAll Platforms
IsilonAll Platforms
UnityAll Platforms

HPE Support

Improve efficiency with straightforward, easy-to-use HPE Storage support that enhances your overall IT experience. Achieve more reliability and consistency across your HPE environment, whether your business is an enterprise or a small- to medium-sized business (SMB). Top Gun HPE hardware maintenance and support services provide your company with the independent HPE alternative for post-warranty support you require.

FamilyPlatform
3PARAll Platforms
LeftHandAll Platforms
MSL Libraries All Platforms
MSA ArraysAll Platforms
MDS Arrays All Platforms
XP Series (Hitachi rebranded) XP12000, XP20000, XP24000, XP P9500, XP7
NimbleLegacy CS Arrays

IBM Support

Top Gun offers flexible and rapid support for clients using IBM storage hardware, providing services that go beyond IBM’s post-warranty support. With Top Gun’s Mission Critical Support Platform℠, you get reliable, round-the-clock support for IBM hardware and products. Our personalized services ensure your hardware runs smoothly, reducing risks and protecting your investments.

FamilyPlatform
DS8xxxAll Platforms
DS5300, DS5020, DS4xxx, DS3xxxAll Platforms
XIV Gen2, XIV Gen3All Platforms
StorwizeV7000, V5000, V3700
FlashSystem710, 720, 810, 820, 840, 900
Tape LibraryAll T3500 Series, TS3494, TS3954
LTO Tape DrivesAll Platforms

Hitachi Support

Hitachi hardware maintenance and support by Top Gun can quickly evolve your Hitachi support environment to meet your growing business expectations and demand for maintenance – no matter where your data center resides. Partner with the leading independent Hitachi provider for out-of-warranty hardware support on mission critical, disaster recovery, and data center assets throughout the World. Learn how instead of replacing your Hitachi hardware, Top Gun maintenance can help you optimize your Hitachi infrastructure.

FamilyPlatform
AMSAMS200, AMS500, AMS1000, AMS2100, AMS2300, AMS2500
HUSHUS-110, HUS-130, HUS-150, HUS-VM
RAIDUSP, USP-VM, VSP, G1000, GXx00

NetApp Support

NetApp maintenance services by Top Gun help improve performance and efficiency in your hybrid cloud and on-site environments. Top Gun NetApp Engineers manage the infrastructure using our proven approach and best practices – enabling your IT staff to focus on the IT required to move the enterprise forward. Learn more about post-warranty support for NetApp storage.

FamilyPlatform
FAS FilersFAS20xx, FAS22xx, FAS25xx, FAS30xx, FAS31xx, FAS32xx, FAS60xx, FAS62xx FAS80xx
V-Filers V3140, V3160, V3170, V3220, V3240, V3250, V3270
E-SeriesE2712, E2724, E2760, E2812, E2824, E2860

Top Gun Maintenance Benefits

Top Gun’s maintenance services provides mission critical support for mainframes, servers, storage and networking. We extend your equipment’s life after the manufacturer’s warranty has expired, provide peace of mind and also offer maintenance cost savings you can use towards other IT spending.

Accommodating. Customized. 
Top Level Support

Accommodating. Customized. 
Top Level Support

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits — including enabling employees, improving service levels, and delivering game-changing economics.

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits — including enabling employees, improving service levels, and delivering game-changing economics.

24x7x2

24/7 Help Desk
24/7 Monitoring
2HR Onsite Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration

24x7x4

24/7 Help Desk
24/7 Monitoring
4HR Onsite Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration

24x7xNBD

24/7 Help Desk
24/7 Monitoring
NBD Onsite Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration

Custom

Custom Help Desk
Custom Monitoring
Custom Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration

Let’s talk mission critical support.

As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry.

Proven. Trusted. Reliable.

Get to know Top Gun.

Top Gun provides Mission Critical Support Services to enterprise companies by leveraging our OverWatch℠ fabric that digitally connects technology, service operations, engineering, and global logistics.