Storage Maintenance

Shift administrative and operational responsibilities to Top Gun experts, and you free your IT staff to focus on providing value to customers.

MANUFACTURERS SUPPORTED

Receive proprietary call-home monitoring and optional software support for brands like Dell EMC, NetApp, Hitachi, IBM, and HPE. Our storage maintenance solutions cover your enterprise’s needs with a focus on IT cost controls, we are working toward removing your most significant costs. Take advantage of improvements in availability, flexibility, and efficiency with a Top Gun partnership.

BROCADE SUPPORT

Top Gun Brocade hardware maintenance and support services provide your company with an independent Brocade alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America. Instead of replacing your Brocade hardware post warranty, rely on us to help you get the most from your Brocade investment.

FamilyPlatform
IBM relabeled versionsAll San Platforms
Dell EMC relabeled versionsAll San Platforms
HPE relabeled versionsAll San Platforms

DELL EMC SUPPORT

Top Gun Dell EMC hardware maintenance and support services provide your company with an independent Dell alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America. Instead of replacing your Dell EMC hardware post warranty, rely on us to help you get the most from your Dell investment. Learn more about our Dell EMC Storage Maintenance solutions.

FamilyPlatform
CelerraAll Platforms
CompellentAll Platforms
CLARiiONAll Platforms
SymmetrixAll Platforms
VMAXAll Platforms
VNXAll Platforms
ConnectrixAll Platforms
Data DomainAll Platforms
PowerVault ArrayAll Platforms
PowerVault LibrariesAll Platforms
EqualLogicAll Platforms
IsilonAll Platforms
UnityAll Platforms

HPE SUPPORT

Top Gun HPE hardware maintenance and support services provide your company with an independent HPE alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America. Instead of replacing your HPE hardware post warranty, rely on us to help you get the most from your HPE investment.

FamilyPlatform
3PARAll Platforms
LeftHandAll Platforms
MSL LibrariesAll Platforms
MSA ArraysAll Platforms
MDS ArraysAll Platforms
XP Series (Hitachi rebranded)XP12000, XP20000, XP24000, XP P9500, XP7

HITACHI SUPPORT

Top Gun Hitachi hardware maintenance and support services provide your company with an independent Hitachi alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America. Instead of replacing your Hitachi hardware post warranty, rely on us to help you get the most from your Hitachi investment.

FamilyPlatform
AMSAMS200, AMS500, AMS1000, AMS2100, AMS2300, AMS2500
HUSHUS-110, HUS-130, HUS-150, HUS-VM
RAIDUSP, USP-VM, VSP, G1000, GXx00

IBM SUPPORT

IBM support services by Top Gun provide enterprises throughout North America with an independent IBM alternative for post-warranty IT hardware support on mission-critical IT assets. Discover how Top Gun can help you continue to get the most out of your storage solutions instead of replacing your IBM hardware post-warranty.

FamilyPlatform
DS8xxxAll Platforms
DS5300, DS5020, DS4xxx, DS3xxxAll Platforms
XIV, XIV GEN2, XIV GEN3All including 2810-A14, 2812-A14, 2810-114, 2810-214, 2810-314, 2812-114, 2812-214, 2812-314
StorwizeV7000, V5000, V3700
FAS Filers, V-Series FilersAll Platforms

NETAPP SUPPORT

NetApp maintenance services by Top Gun help improve performance and efficiency in your hybrid cloud and on-site environments. Top Gun NetApp Engineers manage the infrastructure using our proven approach and best practices – enabling your IT staff to focus on the IT required to move the enterprise forward. Learn more about post-warranty support for NetApp storage.

FamilyPlatform
FAS FilersFAS20xx, FAS22xx, FAS25xx, FAS30xx, FAS31xx, FAS32xx, FAS60xx, FAS62xx FAS80xx
V-FilersV3140, V3160, V3170, V3220, V3240, V3250, V3270

TOP GUN MAINTENANCE BENEFITS

MISSION CRITICAL PLATFORM™

Top Gun’s Third-Party Maintenance Services provides mission critical support for mainframes, servers, storage and networking. We extend your equipment’s life after the manufacturer’s warranty has expired, provide peace of mind and also offer cost savings you can use towards other IT spending.

Extended Life

Extend the useful life of your equipment and postpone technology refresh.

Consolidate Contracts

Consolidate contracts and vendors with flexible contract terms and cancellations.

Mix and Match

Mix and match service levels within a single location across your enterprise.

ServiceNow Integrations

ServiceNow Field Services & Asset Management Portal

2 Hour Dispatch

Shorten call-to-dispatch times to 2 hours for service.

Decrease Costs

Reduce hardware costs to deliver game-changing economics.

ACCOMMODATING. CUSTOMIZED. TOP LEVEL SUPPORT

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits—including enabling employees, improving service levels, and delivering game‑changing economics.

24 x 7 x 2

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 2HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

24 x 7 x 4

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 4HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

24 x 7 x NBD

  • 24/7 Help Desk

  • 24/7 Monitoring

  • NBD Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

CUSTOM

  • Custom Help Desk

  • Custom Monitoring

  • Custom Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

THE TOP GUN DIFFERENCE.

Powered by ServiceNow, Top Gun Technology provides TPM 2.0™ maintenance services that are uniquely designed to deliver the highest quality of infrastructure support for mission critical operations.

Meet Top Gun
Mission Critical - The Top Gun Difference

Let’s Talk Mission Critical Support

As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry. Proven. Trusted. Reliable