Third-Party Maintenance

Top Gun’s Third-Party Maintenance (TPM) specializes in the support for mission critical servers and storage within the data center. We extend your equipments’ useful life long after the manufacturer’s warranty has expired.

MANUFACTURERS SUPPORTED

TOP GUN SUPPORT

Powered by ServiceNow, Top Gun Technology provides maintenance services that are uniquely designed to deliver the highest quality of infrastructure support for mission critical operations. As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry.

With this in mind, Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits—including enabling employees, improving service levels, and delivering game‑changing economics.

Proven. Trusted. Reliable

Top Gun Server Maintenance

SERVER SUPPORT

We don’t just fix failing equipment; we raise the bar to “Top Gun” level by providing expert guidance, creating innovative solutions and building advanced support tools that ensure the highest quality service, delivered consistently across your enterprise.

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STORAGE SUPPORT

We provide comprehensive break/fix support for hardware platforms from the leading manufacturers. Enterprises utilizing our services see consistent results and retain agility to meet your businesses’ ever-changing needs.

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Top Gun Storage Maintenance
Top Gun Network Maintenance Products

NETWORK SUPPORT

Whether it’s your wireless access point, fiber channel switch, or network director that has reached the end of its initial warranty, Top Gun Technology provides world-class support and maintenance for Cisco products.

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TOP GUN MAINTENANCE BENEFITS

Top Gun’s Third-Party Maintenance Services provides mission critical support for mainframes, servers, storage and networking. We extend your equipment’s life after the manufacturer’s warranty has expired, provide peace of mind and also offer cost savings you can use towards other IT spending.

Extended Life

Extend the useful life of your equipment and postpone technology refresh.

Consolidate Contracts

Consolidate contracts and vendors with flexible contract terms and cancellations.

Mix and Match

Mix and match service levels within a single location across your enterprise.

ServiceNow Integrations

ServiceNow Field Services & Asset Management Portal

2 Hour Dispatch

Shorten call-to-dispatch times to 2 hours for service.

Decrease Costs

Reduce hardware costs to deliver game-changing economics.

ACCOMMODATING. CUSTOMIZED. TOP LEVEL SUPPORT

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits—including enabling employees, improving service levels, and delivering game‑changing economics.

24 x 7 x 2

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 2HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

24 x 7 x 4

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 4HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

24 x 7 x NBD

  • 24/7 Help Desk

  • 24/7 Monitoring

  • NBD Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

CUSTOM

  • Custom Help Desk

  • Custom Monitoring

  • Custom Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

THE TOP GUN DIFFERENCE.

Powered by ServiceNow, Top Gun Technology provides maintenance services that are uniquely designed to deliver the highest quality of infrastructure support for mission critical operations.

Meet Top Gun
Mission Critical - The Top Gun Difference

Let’s Talk Mission Critical Support

As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry. Proven. Trusted. Reliable