Technology2022-05-14T13:33:54-05:00


MISSION CRITICAL
SUPPORT SERVICES™

We are the chosen support and services provider for mission-critical data center technology that the world depends on, every second of every day.

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Top Gun Technology provides Mission Critical Support Services to Fortune 1000 companies by leveraging our TPM 2.0™ framework that digitally connects technology, service operations, engineering, and global logistics.

Mission-Critical Support Services

Server Maintenance

A global top performer for independent maintenance and support for Cisco, HPE, Dell, IBM, and Lenovo servers within the data center. Receive the flexibility and agility that OEM’s cannot offer.

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Storage Maintenance

Support for Brocade, Dell EMC, NetApp, Hitachi, IBM, and HPE platforms. We deliver innovative solutions that ensure the highest quality service, delivered consistently across your enterprise.

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Network Maintenance

Whether it’s your wireless access point, fiber channel switch, or network director that has reached the end of its initial warranty, Top Gun Technology provides world-class network support and maintenance.

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Software Support

OS enterprise systems support for all major environments. We integrate the right tools to create an exceptional experience that ensures maximum uptime and uninterrupted service for your business.

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Mission-Critical Platform™

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits—including enabling employees, improving service levels, and delivering game-changing economics.

WHY CHOOSE TOP GUN

We chose Top Gun as our name because it represents the “highest obtainable expertise” in the services we provide to our clients.

Value

We are committed to delivering exceptional services to our clients which creates extensive savings that deliver game-changing value.

ServiceNow™

ServiceNow™

The backbone of our ticketing, incident and asset management field service capabilities is powered by ServiceNow.

L3 Engineers

L3 Engineers

Top Gun L3 technical support engineers are the best in the industry.

R&D Tools

We continuously invest into the latest technology available to develop our future service strategies

People

Our team provides expertise and knowledge that captures our commitement to service excellence.

Service Network

Service Network

Our engineer-staffed service network is located throughout the globe, providing 24/7 support.

MANUFACTURERS SUPPORTED

MISSION CRITICAL PLATFORM™

Top Gun Service Level Agreements Preview

“Top Gun offered great options and quick turnaround during the proposal phase of the project. Thank you for your support in the configuration and planning ideas that allowed us to complete these hardware upgrades that had the least amount of impact to our clients and the lowest risk to our environment. Finally, thank you for the focused execution of the actual hardware replacements.”

IN THE BLOG

The Top Gun school of knowledge. Learn about the latest IT trends and news from the Top Gun engineering team.

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