When speaking about Fortinet’s product lifecycle, several terminologies come into play. Knowing these terms is vital for effective management of your Fortinet hardware and software.

Approaching EOES with your Fortinet Hardware – What’s Next?

Fortinet products arrive at their End of Engineering Support Date (EOES) due to evolving market needs, technological advancements, and progress fostering transformations. During the five (5) year End of Support (EOS) timeline, Fortinet incrementally lessens its participation in upkeeping the existing equipment to transition your organization towards other Fortinet offerings and technologies. As Fortinet withdraws their support, companies worldwide rely on top-tier service providers to maintain consistent stability across their infrastructure, ensuring the achievement of their IT and business objectives.

Fortinet Product Lifecycle Examples

Take, for instance, the Fortinet Fortigate Firewalls the 100E and 30E:

Fortigate 100E

• End of Order: August 17, 2021
• Last Service Extension Date: August 17, 2025
• End of Support: August 17, 2026

Fortigate 30E

• End of Order: March 31, 2022
• Last Service Extension Date: March 31, 2026
• End of Support: March 31, 2027

The life cycles of Fortinet hardware devices and FortiOS firmware versions are not linked. For instance, the latest version of FortiOS available for the Fortigate Firewall 30E model is the 6.2.x train, with no 6.4/7.0/7.2/etc. versions in line for it.

Fortinet FAQ

What does End of Order Date (EOO) mean?

EOO represents the final date to purchase a specific model of Fortinet hardware.

What is End of Support (EOS)?

EOS is the last day in a Fortinet model’s lifecycle. Fortinet will cease to provide any hardware or software support for the model post this date.

What does Last Service Extension Date (LSED) indicate?

LSED marks the ultimate day to extend the technical support/subscription service for a model no longer being sold.

What is End of Engineering Support Date (EOES)?

EOES is a term exclusive to firmware (FortiOS). Beyond this date, only critical security patches and updates are rolled out for a specific version of FortiOS until its End of Support.

How long does Fortinet support its products?

The standard practice sets the EOS 60 months (5 years) post the EOO date. However, this might vary depending on the specific product and its lifecycle.