Server Maintenance

Top Gun is a recognized top performer for independent maintenance and support for IBM zSeries and Unix servers within the data center.

MANUFACTURERS SUPPORTED

Get proprietary call-home monitoring and optional software support for brands like Dell EMC, NetApp, Hitachi, IBM and HPE. Our server maintenance solutions cover your brand’s needs. With a focus on IT cost controls, we are working toward removing your most significant costs. Take advantage of improvements in availability, flexibility and efficiency with a Top Gun partnership.

Top Gun Server Maintenance
FamilyPlatform
PowerEdge ServersAll Servers R930 and below

DELL SUPPORT

Top Gun Dell EMC hardware maintenance and support services provide your company with an independent Dell alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America. Instead of replacing your Dell EMC hardware post warranty, rely on us to help you get the most from your Dell EMC Systems investment.

HPE SUPPORT

Top Gun HPE server support and maintenance solutions offer your company an independent HPE option for post-warranty support on your mission-critical and disaster recovery HPE infrastructure. As an alternative to replacing your HPE hardware post-contract, trust Top Gun to help you get the most from your assets.

HPE Server Maintenance Support
FamilyPlatform
ProLiantAll Servers through G9
IntegrityAll RX and BL Series Servers
IBM Server Maintenance Support
FamilyPlatform
zSystemsIBM z14-ZR1 (IBM 3907)
zSystemsIBM z14 (IBM 3906)
zSystemsIBM z13s (IBM 2965)
zSystemsIBM z13 (IBM 2964)
zSystemsIBM EC12 (IBM 2827)
zSystemsIBM BC12 (IBM 2828)
zSystemsIBM z196 (IBM 2817)
zSystemsIBM z114 (IBM 2818)
zSystemsIBM z10 BC (IBM 2098)
zSystemsIBM z10 EC (IBM 2097)
zSystemsIBM z9 BC (IBM 2096)
zSystemsIBM z9 EC (IBM 2094)

IBM zSYSTEM SUPPORT

Top Gun IBM zSystems hardware maintenance and support services provide your company with an independent IBM alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America. Instead of replacing your IBM mainframe post warranty, rely on us to help you get the most from your IBM zSystems investment.

IBM SUPPORT

Rather than replacing your IBM hardware post-warranty, rely on Top Gun to help optimize operational performance while maintaining system availability with your IBM server investment. Top Gun IBM server support combines the reliability and expandability companies have come to depend on.

IBM Power 9 Server
FamilyPlatform
pSeriesPOWER4 through POWER9
iSeriesAll Platforms
xSeriesAll Platforms
Cisco Server Maintenance Support
FamilyPlatform
UCS(UCS) blades and rackmount servers

CISCO SUPPORT

Top Gun Cisco hardware maintenance and support services provide your company with an independent Cisco alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America. Instead of replacing your Cisco hardware post warranty, rely on us to help you get the most from your Cisco Systems investment.

LENOVO SUPPORT

Top Gun Lenovo hardware maintenance and support services provide your company with an independent Lenovo alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America. Instead of replacing your Lenovo hardware post warranty, rely on us to help you get the most from your Lenovo Systems investment.

Lenovo Server Maintenance Support
FamilyPlatform
xServerAll Platforms
xSeriesAll Platforms
ThinkServerAll Platforms

TOP GUN MAINTENANCE BENEFITS

MISSION CRITICAL PLATFORM™

Top Gun’s Third-Party Maintenance Services provides mission critical support for mainframes, servers, storage and networking. We extend your equipment’s life after the manufacturer’s warranty has expired, provide peace of mind and also offer cost savings you can use towards other IT spending.

Extended Life

Extend the useful life of your equipment and postpone technology refresh.

Consolidate Contracts

Consolidate contracts and vendors with flexible contract terms and cancellations.

Mix and Match

Mix and match service levels within a single location across your enterprise.

ServiceNow Integrations

ServiceNow Field Services & Asset Management Portal

2 Hour Dispatch

Shorten call-to-dispatch times to 2 hours for service.

Decrease Costs

Reduce hardware costs to deliver game-changing economics.

ACCOMMODATING. CUSTOMIZED. TOP LEVEL SUPPORT

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits—including enabling employees, improving service levels, and delivering game‑changing economics.

24 x 7 x 2

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 2HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

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24 x 7 x 4

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 4HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

24 x 7 x NBD

  • 24/7 Help Desk

  • 24/7 Monitoring

  • NBD Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

CUSTOM

  • Custom Help Desk

  • Custom Monitoring

  • Custom Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

THE TOP GUN DIFFERENCE.

Powered by ServiceNow, Top Gun Technology provides TPM 2.0™ maintenance services that are uniquely designed to deliver the highest quality of infrastructure support for mission critical operations.

Meet Top Gun
Mission Critical - The Top Gun Difference

Let’s Talk Mission Critical Support

As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry. Proven. Trusted. Reliable