Server Maintenance

Server Maintenance

Top Gun is recognized as a global top performer for independent maintenance and support for Cisco, HPE, Dell, IBM, and Lenovo servers within the data center.

Top Gun is recognized as a global top performer for independent maintenance and support for Cisco, HPE, Dell, IBM, and Lenovo servers within the data center.

MANUFACTURERS SUPPORTED

Extend your server and data center equipment useful life with Top Gun TPM 2.0™ maintenance. Receive in-house call-home monitoring, and remedial software support for manufacturers such as Cisco, Dell EMC, HPE, IBM, and Lenovo. Our world-class L3 technical team optimizes your infrastructure environment to unlock improvements in system availability, performance, and flexibility.

Top Gun Server Maintenance
FamilyPlatform
PowerEdge ServersAll Servers R930 and below

DELL SUPPORT

Top Gun Dell hardware maintenance and support services for Dell PowerEdge Blade, Rack, Tower, Micro, and Blade Center provide your enterprise with an independent Dell alternative for post-warranty IT hardware support. Keep your data center equipment running longer while keeping your business resilient and scalable for the future under the Top Gun TPM 2.0™ support model.

HPE SUPPORT

As an alternative to replacing your HPE servers post-contract, clients turn to Top Gun to help extract additional value from their mission-critical and disaster recovery HPE infrastructure. Top Gun is your proven, trusted, and reliable option to HPE maintenance solutions. Small, midsize, and enterprise-wide infrastructures trust Top Gun support to provide the flexibility and agility that HPE cannot offer on your equipment post-warranty.

HPE Server Maintenance Support
FamilyPlatform
ProLiantAll Servers through G9
IntegrityAll RX and BL Series Servers
IBM Server Maintenance Support
FamilyPlatform
zSystemsIBM z14-ZR1 (IBM 3907)
zSystemsIBM z14 (IBM 3906)
zSystemsIBM z13s (IBM 2965)
zSystemsIBM z13 (IBM 2964)
zSystemsIBM EC12 (IBM 2827)
zSystemsIBM BC12 (IBM 2828)
zSystemsIBM z196 (IBM 2817)
zSystemsIBM z114 (IBM 2818)
zSystemsIBM z10 BC (IBM 2098)
zSystemsIBM z10 EC (IBM 2097)
zSystemsIBM z9 BC (IBM 2096)
zSystemsIBM z9 EC (IBM 2094)

IBM zSERIES SUPPORT

Top Gun IBM Z hardware maintenance and support services provide the reliability, and expandability nimble companies have come to depend on for post-warranty support. The Top Gun team sets sky-high requirements and expectations for IBM Z support: 4-hour delivery of vital spare parts, 24/7 availability, and comprehensive break/fix support. Enterprises throughout the globe turn to Top Gun to keep their IBM Z infrastructure running at peak performance.

IBM SUPPORT

Top Gun provides our clients with the experience, foresight, and technical abilities to handle all your existing IBM server platforms across all generations through one call and contract. Let Top Gun streamline your IBM operations through our nationwide, 24x7x365 maintenance service model today.

IBM Power 9 Server
FamilyPlatform
Power SystemsPOWER4 through POWER9
iSeries All Platforms
xSeriesAll Platforms
Cisco Server Maintenance Support
FamilyPlatform
UCSBlade Servers
UCSRack Servers

CISCO SUPPORT

Top Gun is the leader in performance-enabling services that are designed to stimulate, prolong, and optimize your high-performance Cisco server hardware. Our services allow you to maximize operational efficiency while minimizing risk, achieving a faster time to value for your network. Instead of replacing your Cisco hardware post-warranty, rely on Top Gun to ensure your Cisco investment continues to meet technological goals long after your original investment.

LENOVO SUPPORT

Lenovo hardware maintenance support by Top Gun provides your small, medium, or large enterprise the mission-critical support required to deploy complex solutions involving your Lenovo ThinkServer, xServer, and xSeries server platforms.  Top Gun support streamlines your operations and service level management through our nationwide, 24x7x365 maintenance support model.

Lenovo Server Maintenance Support
FamilyPlatform
xServerAll Platforms
xSeriesAll Platforms
ThinkServerAll Platforms

TOP GUN MAINTENANCE BENEFITS

MISSION CRITICAL PLATFORM™

Top Gun’s Third-Party Maintenance Services provides mission critical support for mainframes, servers, storage and networking. We extend your equipment’s life after the manufacturer’s warranty has expired, provide peace of mind and also offer cost savings you can use towards other IT spending.

Extended Life

Extend the useful life of your equipment and postpone technology refresh.

Consolidate Contracts

Consolidate contracts and vendors with flexible contract terms and cancellations.

Mix and Match

Mix and match service levels within a single location across your enterprise.

ServiceNow Integrations

ServiceNow Field Services & Asset Management Portal

2 Hour Dispatch

Shorten call-to-dispatch times to 2 hours for service.

Decrease Costs

Reduce hardware costs to deliver game-changing economics.

ACCOMMODATING. CUSTOMIZED. TOP LEVEL SUPPORT

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits—including enabling employees, improving service levels, and delivering game‑changing economics.

24 x 7 x 2

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 2HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

24 x 7 x 4

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 4HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

24 x 7 x NBD

  • 24/7 Help Desk

  • 24/7 Monitoring

  • NBD Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

CUSTOM

  • Custom Help Desk

  • Custom Monitoring

  • Custom Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

THE TOP GUN DIFFERENCE.

Powered by ServiceNow, Top Gun Technology provides TPM 2.0™ maintenance services that are uniquely designed to deliver the highest quality of infrastructure support for mission critical operations.

Meet Top Gun
Mission Critical - The Top Gun Difference

Let’s Talk Mission Critical Support

As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry. Proven. Trusted. Reliable