Unparalleled Dell Server Maintenance and Support Solutions
Dedicated to delivering tailored solutions for your unique needs in today’s rapidly evolving technology landscape, Top Gun engineers utilize an unparalleled approach known as the Mission Critical Platform or OverWatch™. By conducting a comprehensive analysis of your Dell server system hardware, operating environment, hosts, workloads, configuration, performance, and capacity, we obtain a holistic view of the services and solutions necessary to elevate your performance.
Our Top Gun experts, qualified to work on Dell hardware, offer a wide array of professional services, including selecting the right equipment for your business requirements and providing guidance on downtime prevention. With certified engineers well-versed in OEM maintenance, our third party maintenance service ensures a seamless experience.
The Mission Critical Platform promptly reviews incident and ticket data through our ServiceNow IT Service Management (ITSM) platform, assessing the migration of your infrastructure to a maintenance model that drives economic value without compromising engineering excellence. Our goal is to expand and enhance the value we deliver across your entire infrastructure.
Our Dell support encompasses legacy PowerEdge Blade, Rack, Tower, Micro, and Blade Center systems. Additionally, our expertise extends to other manufacturers’ systems, enabling you to have a single point of contact for any server maintenance service or equipment needs. This streamlined approach simplifies partnerships and alleviates the stress of managing multiple vendors. Whether you require on-site technical services or remote assistance, our team is readily available to help under any circumstances.
By ensuring your business employs the most efficient server systems, we allow you to concentrate on your core objectives and customers while entrusting IT and server operations to our capable hands. Trust Top Gun for all your storage hardware and professional services requirements, and experience the benefits of partnering with a leader in the industry.