Finding your Dell EMC Service Tag / Serial Number or Product ID:
For Dell EMC Servers:
You can identify your system using the unique Service Tag.
What is a Dell EMC service tag?
The Dell EMC service tag is a five or more character identifier that is unique to your product. In addition to the service tag, there is an Express Service Code which is a 10-digit or more numeric version of the service tag. All servers and storage devices will have a service tag, some accessories and peripherals do not.
Enterprise server and storage computer systems include these model names: PowerEdge Server, PowerVault, and Dell EMC Storage.
The service tag label will usually be found on the back panel of the case.
You can pull out the information tag in front of the system to view the Express Service Code and Service Tag. The Information tag is a slide-out label panel that contains system information such as Service Tag, NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password.
Alternatively, the information may be on a sticker on the chassis of the system. Number 5 is the Service Tag in the image below.
Locating Service Tag Using Command Prompt:
- Remotely log into the system
- Click your start/home button
- Scroll down and click “Windows Administrative Tools” or “Windows System”
- Click “Command Prompt”
- On the Command Prompt window, type “wmic bios get serialnumber”.
- Hit enter.
- Service Tag will be displayed.
For Dell EMC Storage:
The Service Tag and Express Service Code are found on the front of the system by pulling out the information tag. Alternatively, the information might be on a sticker on the back of the storage system chassis.
Looking up the Dell EMC warranty by Service Tag / Serial Number:
There are two ways to check the warrant status on your Dell EMC infrastructure. You can search on Dell’s main warranty page, through your My Account on Dell’s Support Site for Support Services. The second option requires a Dell support account login, and the former only requires a Service Tag or Product ID. In this brief example, we will show the few simple steps to check by simply utilizing your Service Tag that should be accessible from your hardware without any additional login information.
Step 1: Have your Dell EMC serial number or Service Tag readily available from the previous step.
Step 2: Visit https://www.dell.com/support/home/en-us//Products?app=warranty
Step 3: Enter your Dell Service Tag or Dell EMC Product ID and hit search. Your warranty information will appear on the new page.
Step 4: For additional information, click on View Warranty Details for an expanded view of the warranty that was purchased with this platform.
Step 5: Great, now what? Send us this information and let us know how long you want to maintain your equipment.
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