Top Gun engineers are dedicated to providing specialized solutions customized for your exact needs within today’s fast-changing technology landscape. Our approach to the marketplace is unmatched; we refer to it internally as our Mission Critical Platform, or TPM 2.0™.
We begin by examining your EMC storage system hardware, operating-environment, hosts, workloads, configuration, performance, and capacity to get a broad and complete picture of the services and solutions you need. This allows us to better understand how we can help you improve, boosting your performance.
Top Gun experts are qualified to work on EMC hardware and are highly trained to provide a broad range of specialized services, from selecting the proper equipment for your business demands to advising on downtime prevention.
The TGT Mission Critical Platform immediately begins reviewing incident/ticket data through our ServiceNow IT Service Management (ITSM) platform for evaluation of migrating infrastructure to a maintenance model that continues to drive economic value while not impeding engineering excellence. Our desire is to build and extend value across your infrastructure.
Support for Dell EMC includes legacy Clariion, Celerra, Centera, VNX to XtremIO, Unity, Isilon, and the Symmetrix family including the PowerMax platform. We are knowledgeable and familiar with other manufacturer’s systems allowing you to have only one point of contact for any storage maintenance service or equipment needs. As a result, this creates a much simpler and easier partnership to manage, without the pressure and stress involved in working with and managing multiple vendors. Whether it’s onsite technical services or remote, our team is on hand to assist no matter the circumstances. We ensure that your business utilizes the most efficient storage systems, letting you focus on your core objectives and customers, leaving the IT and storage operations to us.