Dell EMC VMAX Support
Top Gun EMC VMAX maintenance support offers your enterprise more choice, flexibility, and predictability in how you support your IT infrastructure. Top Gun offers clients faster, more reliable, and cost-effective same-day on-site support and four-hour on-site target response times for EMC VMAX system issues.
ADDITIONAL DELL RESOURCES
Dell EMC VMAX Maintenance
At Top Gun, we recognize the criticality of robust and reliable storage solutions in today’s data-driven landscape. Our EMC VMAX Support & Maintenance services are meticulously crafted to address the complex challenges of enterprise storage management, ensuring your systems operate at peak performance.
Unique Features of Our EMC VMAX Support & Maintenance
Our OverWatch℠ platform stands as a pillar of our service excellence. This cutting-edge solution proactively monitors and manages your EMC VMAX environment, preempting potential issues before they escalate. This proactive approach not only enhances system reliability but also significantly reduces downtime, ensuring your operations run smoothly around the clock.
Customized Support Tailored to Your Needs
We understand that every enterprise has unique requirements. Our EMC VMAX support is highly customizable, allowing us to align our services precisely with your specific needs. From on-demand technical assistance to comprehensive maintenance plans, we offer a range of options designed to maximize the efficiency and longevity of your storage infrastructure.
Dell EMC VMAX Models Supported
PowerMax
- PowerMax 2000
- PowerMax 8000
All Flash Arrays
- 250F
- 450F
- 850F
- 950F
Gen 3 VMAX
- VMAX100K
- VMAX200K
- VMAX400K
Gen 2 VMAX
- VMAX10K
- VMAX20K
- VMAX40K
Gen 1 VMAX
- VMAX SE
- VMAXe
Dell EMC VMAX
Technical Specifications
The Dell EMC VMAX series delivers Tier 1 multi-controller, scale out architecture for business-critical enterprise environments and also offers FICON attachment alternatives for “Z” connectivity. The VMAX 10K, VMAX 20K and VMAX 40K series scale from 4 to 8 Engines supporting up to 3200 drives and are built with the EMC Virtual Matrix Architecture.
Dell EMC’s VMAX3 Tier-1 storage systems are designed for mission critical environments requiring high-end, high-availability storage. Some of the VMAX3 enhancements include an added second management control module, hybrid storage options, all flash configurations and added block and file support through embedded NAS.
| VMAX Model | No of Engines | Cache per Engine | Drives Supported | Drive Types Supported | Host Protocols Supported | Host Type Supported |
|---|---|---|---|---|---|---|
| 10K | 4 – 10K ENGINES each with 2 x 6-core 2.8GHz Xeon Processors | 128GB for max of 512GB | 1560 | 2.5” SAS: 300GB 10K, 300GB 15, 600GB 10, 900GB 10K, 1TB 7.2K, 100GB SSD, 200GB SSD, 400GB SSD; 3.5” SAS: 300GB 10K, 600GB 10K, 900GB 10K, 2TB 7.2K, 3TB 7.2K, 4TB 7.2K; 100GB SSD, 200GB SSD, 400GB SSD; FC: 300GB 15K, 450GB 15K, 600GB 15K | FC, iSCSI, FCoE, | 8-64 FC; 4-32 16GB FC, 4-32 GBE, 4-32 10GBE, 4-32 10GB FCoE |
| 20K | 8 – 20K ENGINES each with 4 x 4 core 2.33GHz Xeon Processors | 128GB for max of 1,024GB | 3200 | 3.5”: FC: 146 15K, 300 10K, 300 15K, 450 10K, 450 15K, 600 10K, 600 15K, 1TB SATA, 2 TB SATA, 3 TB SATA. 2.5” SAS: 300GB 10, 450GB 10K, 600GB 10K. SAS SSD: 100GB, 200GB 400GB, | FC, FICON, FCoE, iSCSI | 4-128 FC; 4-64 4 OR 8GB FICON; 4-64 FCoE, 1GE AND 10GBE iSCSI |
| 40K | 8 – 40K ENGINES each with 4 x 6 core 2.8GHz Xeon processors | 256GB for a max of 2,048GB | 2400-3200 | 3.5”: FC: 300 10K, 300 15K, 600 10K, 600 15K, 2 TB SATA. 2.5” SAS: 300GB 10, 600GB 10K. SAS SSD 3.5”: 100GB, 200GB 400GB; SAS SSD 2.5”: 200GB, 400GB | FC, FICON, FCoE, iSCSI | 4-128 FC; 4-64 4 OR 8GB FICON; 4-64 FCoE, 1GE AND 10GBE iSCSI |
| 100K | 1-2 each with 24 x 6 core Xeon E5-2620-V2 2.1 GHz processors | 512 or 1024GB options for a total a max of 2TB | 1440 | 3.5”SAS: 600GB 10K; 300GB 15; 4TB 7.2K; 800GB AND 1.6TB FLASH. 2.5”SAS: 600GB 10K, 1.2TB 10K, 300GB 15K, 800GB, 1.6TB, 960, 1.92TB SSD Flash | FC, FICON, FcoE, iSCSI, | 4x8GB OR 16GB FC, SRDF; 4X16GB FICON; 4x10GBe FCoE; 4x10GBe iSCSI; For SDRF: Gbe 2/2 Opt/Cu; 10GBe: 2 x 10GBe |
| 200K | 1-4 each with 8 x 32 core Xeon E5-2650-v2 2.6GHz processors | 512, 1024, or 2048GB options for a max of 8TB | 2880 | 3.5”SAS: 600GB 10K; 300GB 15; 4TB 7.2K; 800GB AND 1.6TB FLASH. 2.5”SAS: 600GB 10K, 1.2TB 10K, 300GB 15K, 800GB, 1.6TB, 960, 1.92TB SSD Flash | FC, FICON, FcoE, iSCSI, | 4x8GB OR 16GB FC, SRDF; 4X16GB FICON; 4x10GBe FCoE; 4x10GBe iSCSI; For SDRF: Gbe 2/2 Opt/Cu; 10GBe: 2 x 10GBe |
| 400K | 1-8 each with 12 x 48 core Xeon E5-2697-v2 2.7GHz processors | 512, 1024, or 2048GB options for a max of 16TB | 5760 | 3.5”SAS: 600GB 10K; 300GB 15; 4TB 7.2K; 800GB AND 1.6TB FLASH. 2.5”SAS: 600GB 10K, 1.2TB 10K, 300GB 15K, 800GB, 1.6TB, 960, 1.92TB SSD Flash | FC, FICON, FcoE, iSCSI, | 4x8GB OR 16GB FC, SRDF; 4X16GB FICON; 4x10GBe FCoE; 4x10GBe iSCSI; For SDRF: Gbe 2/2 Opt/Cu; 10GBe: 2 x 10GBe |
Accommodating. Customized. Top Level Support
Accommodating. Customized. Top Level Support
Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits — including enabling employees, improving service levels, and delivering game-changing economics.
Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits — including enabling employees, improving service levels, and delivering game-changing economics.
Dell EMC VMAX FAQ
Let’s talk mission critical support.
As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry.
Proven. Trusted. Reliable.
