
When Seconds Count, Problem Avoidance Becomes Critical
For many decades, this $2B mass media company has enjoyed undeniable success with its ability to keep pulse with pop culture, entertainment, food, fashion, lifestyle, news, finance, and sports for more than 200M digital and magazine subscribers.
Challenges
• Existing provider lacked skills and tools needed to prevent outages
• Lack of cross-platform expertise extended recovery time
• Exposure to finger-pointing and confusion during critical triage
Download the full Case Study to learn more about this clients journey to success.

THE TOP GUN DIFFERENCE.
Powered by ServiceNow, Top Gun Technology provides TPM 2.0™ maintenance services that are uniquely designed to deliver the highest quality of infrastructure support for mission critical operations.

Let’s Talk Mission Critical Support
As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry. Proven. Trusted. Reliable