HPE 3PAR SUPPORT

Top Gun is the leader in performance-enabling maintenance services for HPE 3PAR hardware in the data center. Our world-class 3PAR support is designed to accelerate, extend, and optimize your high-performance infrastructure.

Cropped image of 7200C by HPE

HPE 3PAR Maintenance

Mission-Critical Support Services by Top Gun maximize operational efficiency while reducing inefficient spending, minimize risk, and help achieve a faster time to value for your HPE 3PAR. 3PAR third-party support maintenance by Top Gun provides extensive break/fix support and call-home monitoring.

3Par Hardware Support break/fix solutions:

  • Controller Node
  • SFP Transceiver
  • PCM Battery
  • Fibre Channel Host Adapter
  • Failed FC, NL, SSD Drives
  • Power supply replacement
  • Storage I/O Module

3PAR Supported Models

3PAR F-Class

  • 3PAR F200
  • 3PAR F400

3PAR T-Class

  • 3PAR T400
  • 3PAR T800

3PAR V-Class

  • 3PAR V400
  • 3PAR V800

3PAR StoreServ

  • StoreServ 7200
  • StoreServ 7200C
  • StoreServ 7400
Professional 3PAR Services Available
  • Rack and Stack
  • Data Migrations
  • Equipment upgrades or replacement
  • Configuration changes
  • Backup Software and Integration
  • Performance Analysis
  • System Command Administration
  • Switch Zoning configuration
  • NAS configurations
  • Storage Architecture Services
Single drive for HPE 3Par C7000

HPE 3PAR Technical Specifications

HPE’s 3PAR 7000 series offers scalable solutions providing high performance and guarantees to double virtual machine density. The series supports advanced features including storage federation and automated tiering which enable growth without disruption.

The StoreServ 8000 series offers high end midrange Tier 1 storage solutions with the performance advantages of a flash-optimized architecture.

HPE’s 3PAR StoreServ 10000 Block Storage series expands HPE’s 3Par line into enterprise storage. Designed to meet the need of hybrid and private cloud environments as well as ITaaS, the 10000 offers multi-tenant and federated storage. The 10000 has a flash-optimized architecture to deliver I/O performance and workload agility in virtualized environments.

ModelMax Drive CountSSD DrivesMax Raw CapacityHost AttachmentsNodesDrives
1040016-9606-9601600TBMax 96 16GB FC, 10GB iSCSI, 10GB Fcoe, 10GbE controller with 24 drives2 or 4SSD: 480GB, 920GB, 1.92TB; 15K SAS: 300GB, 600GB; 10K SAS: 600GB, 900GB, 1.2TB, 1.8TB; NL-SAS: 2TB, 4TB, 6TB
1080016-1,9206-1,9203200TBMax 192 16GB FC, 10GB iSCSI, 10GB Fcoe, 10GbE controller with 24 drives2 or 4SSD: 480GB, 920GB, 1.92TB; 15K SAS: 300GB, 600GB; 10K SAS: 600GB, 900GB, 1.2TB, 1.8TB; NL-SAS: 2TB, 4TB, 6TB
82006-2406-1201000TBMax 12 16GB FC, 10GB iSCSI, 10GB Fcoe, 10GbE controller with 24 drives2SSD: 400GB, 920GB, 1.92TB, 3.84TB, 7.68TB, 15.36TB; 15k SAS: 300GB, 600GB; 10K SAS: 600GB, 1.2TB, 1.8TB; NL-SAS: 2TB, 4TB, 6TB, 8TB
84006-5766-2402400TBMax 24 16GB FC, 10GB iSCSI, 10GB Fcoe, 10GbE controller with 24 drives2 or 4SSD: 400GB, 920GB, 1.82TB, 3.84TB, 7.68TB, 15.36TB; 15K SAS: 300GB, 600GB; 10K SAS: 600GB, 1.2TB, 1.8TB; NLSAS: 2TB, 4TB, 6TB, 8TB
8440c6-9606-4804000TBMax 24 16GB FC, 10GB iSCSI, 10GB Fcoe, 10GbE controller with 24 drives2 or 4SSD: 400GB, 920GB, 1.82TB, 3.84TB, 7.68TB, 15.36TB; 15K SAS: 300GB, 600GB; 10K SAS: 600GB, 1.2TB, 1.8TB; NLSAS: 2TB, 4TB, 6TB, 8TB
84506-5766-2403351TBMax 24 16GB FC, 10GB iSCSI, 10GB Fcoe, 10GbE controller with 24 drives2 or 4SSD: 400GB, 920GB, 1.92TB, 3.84 TB, 7.68 TB, 15.36 TB
7200c6-2406-120500TBMax 12 8GB FC, 10GbE, 10GB ISCSI; 2U controller with 24 drive capacity2SSD: 400GB , 480GB, 920GB, 1.92 TB, 3.84 TB, 15K SAS: 300GB, 600GB; 10K SAS: 450GB, 600GB, 900GB, 1.2TB; 1.8TB; L NL-SAS: 1 TB, 2TB, 3 TB, 4 TB, 6 TB
7400c6-5762-2401600TBMax 24 8GB FC, 10GbE, 10GB ISCSI; 2U controller with 24 drive capacity2 or 4SSD: 400GB , 480GB, 920GB, 1.92 TB, 3.84 TB, 15K SAS: 300GB, 600GB; 10K SAS: 450GB, 600GB, 900GB, 1.2TB; 1.8TB; L NL-SAS: 1 TB, 2TB, 3 TB, 4 TB, 6 TB
7440c6-9602-2402000TBMax 24 8GB FC, 10GbE, 10GB ISCSI; 2U controller with 24 drive capacity2 or 4SSD: 400GB , 480GB, 920GB, 1.92 TB, 3.84 TB, 15K SAS: 300GB, 600GB; 10K SAS: 450GB, 600GB, 900GB, 1.2TB; 1.8TB; L NL-SAS: 1 TB, 2TB, 3 TB, 4 TB, 6 TB
74506-2406-240921TBMax 24 16GB FC, 10GB iSCSI, 10GB Fcoe, 10GbE controller with 24 drives2 or 4SSD: 400GB, 480GB, 920GB, 1.92TB, 3.84TB

WHY CHOOSE TOP GUN FOR HPE 3PAR MAINTENANCE

ServiceNow™

ServiceNow™

The backbone of our ticketing, incident and asset management field service capabilities.

L3 Engineers

Experts

Top Gun L3 HPE 3PAR technical support engineers are the best in the industry.

Service Network

Service Network

Our engineer-staffed service network is located throughout the World, providing 24/7 support.

ACCOMMODATING. CUSTOMIZED. TOP LEVEL SUPPORT

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits—including enabling employees, improving service levels, and delivering game‑changing economics.

24 x 7 x 2

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 2HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

24 x 7 x 4

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 4HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

24 x 7 x NBD

  • 24/7 Help Desk

  • 24/7 Monitoring

  • NBD Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

CUSTOM

  • Custom Help Desk

  • Custom Monitoring

  • Custom Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

HPE 3PAR STORAGE FAQ

The TGT Mission Critical Platform will enable service efficiencies which drive down expense year over year within your environment, yielding significant economic gain while retaining continuity and consistency across your facilities.

As a standard part of our hardware maintenance support, we include remedial software support. Our software support model is best described as Software Break/Fix. The support requires the client has a licensed product and it is functional. Excluded from support are administrative activities like setup or configuration of the software product for the client.

“OEM support spending can be reduced by leveraging a blend of OEM and TPM maintenance together in a hybrid solution,” says Tenneson. “TPM contracts will offer customers an average of 60% savings off OEM support list prices.” Gartner August 2017

Third-Party Maintenance (TPM) helps extend the life of your assets instead of replacing your hardware post warranty. When the OEM no longer supports its storage, server, or network hardware, TPM companies help clients avoid unnecessary technology refreshes.

At Top Gun, our Mission Critical Support Platform delivers three key business benefits: (1) Improved performance (2) Increased value (3) a better personal and digital experience. Driving down costs and improving performance is not mutually exclusive. Our services drive system availability. Especially in big data environments, where storage and computing availability serve as the backbone of the business.

THE TOP GUN DIFFERENCE.

Powered by ServiceNow, Top Gun Technology provides TPM 2.0™ maintenance services that are uniquely designed to deliver the highest quality of infrastructure support for mission critical operations.

Meet Top Gun
Mission Critical - The Top Gun Difference

Let’s Talk Mission Critical Support

As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry. Proven. Trusted. Reliable