ACCOMMODATING. CUSTOMIZED. TOP LEVEL HITACHI SUPPORT
Our Hitachi maintenance contracts focus on business outcomes that leverage our deep technical expertise to help clients achieve more benefits—including enabling employees, improving service levels, and delivering game‑changing economics.
We understand the nuances of your industry. We offer you the right mix of support services to make your infrastructure more reliable, so you can get back to focusing on growing revenue and profit.
You + Our Local Experts = Results. Our solution includes a dedicated, on-site Level 3 engineer who is the point person for your Hitachi support needs. Our engineers are deeply experienced with Hitachi’s product portfolio and are a call away – ready to understand your environment and help you meet your goals.
We make it easy for you to focus on your priorities. The two primary ways underperforming HDS support can derail your IT operations are through convoluted escalation procedures and unresponsive service.
- Poorly managed HDS support can result in increased costs and lost opportunities. That’s why it’s so important to choose a team that is well suited to your business.
- We give you the support you need to operate your EOSL system smoothly and efficiently and allow you to retain EOSL equipment for as long as it serves your needs.
Cut through the hype and bias. When you choose a 3rd party HDS maintenance provider, you’ll get unbiased support and assessments to help you understand any issues you may be having with your existing setup. Our mission is to provide critical services and information well before they need to be implemented. Open communication will save your business time, money, and headaches.
24 x 7 x 2
24 x 7 x 4
24 x 7 x NBD
THE TOP GUN DIFFERENCE.
Powered by ServiceNow, Top Gun Technology provides TPM 2.0™ maintenance services that are uniquely designed to deliver the highest quality of infrastructure support for mission critical operations.
Let’s Talk Mission Critical Support
As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry. Proven. Trusted. Reliable