NETAPP MAINTENANCE
NetApp maintenance services by Top Gun Technology delivers IT agility you need to harness technology innovation. Our world-class NetApp L3 technical team maintains your infrastructure to support your digital transformation journey. Partner with TGT to gain greater data availability, flexibility, and reduced IT density your NetApp infrastructure requires.

NETAPP SUPPORTED
Quickly evolve your NetApp support environment to meet your growing business expectations and demand for maintenance – no matter where your data center resides. Utilize Top Gun Engineers to help you facilitate alignment of your NetApp support goals. Our proven Mission Critical Support Services help you focuses on business outcomes that leverage our deep technical expertise enabling staff, improving service initiatives, and delivering game‑changing economics.
FAS Series Support
Step up to simple, smart, and trusted NetApp FAS maintenance storage support.
- FAS 2XXX Series
- FAS 3XXX Series
- FAS 6XXX Series
- FAS 8XXX Series
NetApp V Series Support
- V3140
- V3160
- V3170
- V3220
- V3240
- V3250
- V3270
WHY CHOOSE TOP GUN FOR NetApp Storage MAINTENANCE

ServiceNow™
The backbone of our ticketing, incident and asset management field service capabilities.

Experts
Top Gun L3 NetApp Storage technical support engineers are the best in the industry.

Service Network
Our engineer-staffed service network is located throughout the World, providing 24/7 support.
ACCOMMODATING. CUSTOMIZED. TOP LEVEL SUPPORT
Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits—including enabling employees, improving service levels, and delivering game‑changing economics.
24 x 7 x 2
24/7 Help Desk
24/7 Monitoring
2HR Onsite Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration
24 x 7 x 4
24/7 Help Desk
24/7 Monitoring
4HR Onsite Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration
24 x 7 x NBD
24/7 Help Desk
24/7 Monitoring
NBD Onsite Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration
CUSTOM
Custom Help Desk
Custom Monitoring
Custom Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration
NETAPP STORAGE FAQ
The TGT Mission Critical Platform will implement service efficiencies which drive down expense year over year within your environment, yielding significant economic gain while retaining continuity and consistency across your facilities.
As a standard part of our hardware maintenance support, we include remedial software support. Our software support model is best described as Software Break/Fix. The support requires the client has a licensed product and it is functional. Excluded from support are administrative activities like setup or configuration of the software product for the client.
“OEM support spending can be reduced by leveraging a blend of OEM and TPM maintenance together in a hybrid solution,” says Tenneson. “TPM contracts will offer customers an average of 60% savings off OEM support list prices.” Gartner August 2017
Third-Party Maintenance (TPM) helps extend the life of your assets instead of replacing your hardware post warranty. When the OEM no longer supports its storage, server, or network hardware, TPM companies help clients avoid unnecessary technology refreshes to yield significant economic gain while retaining continuity and consistency across facilities.
At Top Gun, our Mission Critical Support Platform delivers three key business benefits: (1) Improved performance (2) Increased value (3) a better personal and digital experience. Driving down costs and improving performance is not mutually exclusive. Our services drive system availability. Especially in big data environments, where storage and computing availability serve as the backbone of the business.
THE TOP GUN DIFFERENCE.
Powered by ServiceNow, Top Gun Technology provides TPM 2.0™ maintenance services that are uniquely designed to deliver the highest quality of infrastructure support for mission critical operations.

Let’s Talk Mission Critical Support
As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry. Proven. Trusted. Reliable