The World Leader In

Mission Critical Support Services

As the world’s leading mission critical support and technical services provider, we solve the toughest challenges.

The World Leader In

Mission Critical
Support Services

As the world’s leading mission critical support and technical services provider, we solve the toughest challenges.

Top Gun provides Mission Critical Support Services for our clients’ most complex technology systems by leveraging our OverWatch fabric that seamlessly connects our engineering, service operations, and global logistics. With unparalleled precision, speed, and intelligence — we safeguard the technology that the world depends on.

Top Gun provides Mission Critical Support Services for our clients’ most complex technology systems by leveraging our OverWatch fabric that seamlessly connects our engineering, service operations, and global logistics. With unparalleled precision, speed, and intelligence — we safeguard the technology that the world depends on.

Server Maintenance

The global top performer for maintenance and support for IBM, HPE, Dell, Lenovo, and Cisco servers within the data center, Top Gun’s OverWatch delivers the agility and reliability that meet the requirements of mission critical computing environments.

Network Maintenance

Whether it’s your wireless access point, or network director that has reached the end of its initial warranty, Top Gun provides world-class network support and maintenance.

Top Gun Mission Critical Support Services.

As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced engineering team in the industry.

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits — including enabling employees, improving service levels, and delivering game-changing economics.

Storage Maintenance

Support for Brocade, Dell EMC, NetApp, Hitachi, IBM, and HPE platforms. We deliver innovative solutions that ensure the highest quality service, delivered consistently across your enterprise.

Software Support

OS enterprise systems support for all major environments. We integrate the right tools to create an exceptional experience that ensures maximum uptime and uninterrupted service
for your business.

Top Gun Mission Critical Support Services.

As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced engineering team in the industry.

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits — including enabling employees, improving service levels, and delivering game-changing economics.

Founded in 2007. Reimagined every day.

Founded in 2007. Reimagined every day.

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Global Offices

Top Gun creates long-term client value by providing maintenance and service solutions for your mission critical data center environment.

Top Gun creates long-term client value by providing maintenance and service solutions for your mission critical data center environment.

Proven. Trusted. Reliable.Proven. Trusted. Reliable.

Why choose Top Gun?

More than a name, Top Gun defines our expertise and our attitude. We have the most skilled team in the industry, and we pride ourselves on accepting and solving the most advanced technical challenges. Our 99% customer retention rate speaks not only of our capability but also of our continuous top-priority commitment to your business.

Why choose Top Gun?

More than a name, Top Gun defines our expertise and our attitude. We have the most skilled team in the industry, and we pride ourselves on accepting and solving the most advanced technical challenges. Our 99% customer retention rate speaks not only of our capability but also of our continuous top-priority commitment to your business.

Exceptional value now and later.

Our expertise means we find solutions with greater efficiency, resulting in significant value and savings for you and your business today and in the future.

The world’s best technology.

We employ the world’s best platforms like ServiceNow to streamline our ticketing, incident, and asset management field service capabilities.

Intelligence and experience.

Top Gun attracts the best technical support engineers in the industry. No one else comes close to their knowledge, skill, or expertise.

Technology for
the future.

Data technology is constantly evolving and so are we by investing in the latest technology and developing break-through strategies and solutions.

Exceptionalism
is in our DNA.

Providing the best data technology in the industry starts with the best team. Every member of Top Gun is committed to service excellence.

Around the world, around the clock.

World renowned technical service requires an engineered-staffed network that spans the globe, allowing us to provide near instant, 24/7 support.

The manufacturers we support.

News/Trends

Learn about the latest trends and news from the Top Gun engineering team. We have an extensive knowledge base of Dell EMC, HPE, IBM, Lenovo, Oracle, and Cisco maintenance solutions covering the complex, legacy servers as well as industry standard (x86).

News/Trends

Learn about the latest trends and news from the Top Gun engineering team. We have an extensive knowledge base of Dell EMC, HPE, IBM, Lenovo, Oracle, and Cisco maintenance solutions covering the complex, legacy servers as well as industry standard (x86).

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We’re happy to
take questions.

  • At Top Gun, our Mission Critical Support Platform delivers three key business benefits: (1) improved performance, (2) increased value, and (3) a better personal and digital experience. Driving down costs and improving performance are not mutually exclusive objectives. Our services enhance system availability, particularly in big data environments where storage and computing availability serve as the backbone of the business.
  • Third Party Maintenance (TPM) helps extend the life of your assets instead of replacing your hardware post warranty. When the OEM no longer supports its storage, server, or network hardware, TPM companies help clients avoid unnecessary technology refreshes to yield significant economic gain while retaining continuity and consistency across facilities.
  • “OEM support spending can be reduced by leveraging a blend of OEM and TPM maintenance together in a hybrid solution,” says Tenneson. “TPM contracts will offer customers an average of 60% savings off OEM support list prices.” Gartner August 2017