Why You Should Check Under the Hood of Third Party Maintainers

2023-03-26T10:21:34-05:00

Why You Should Check Under the Hood of Third Party Maintainers By Craig Wilson, Top Gun This article will help you assess the true technical capabilities of a Third Party Maintainer (TPM) for the Mission-Critical equipment in your data center environment. Be sure to check out our other blog entitled, “Prevent Unforeseen Risks by Asking Sharper Questions of your TPM / Independent Hardware Maintenance Providers,” which provides useful information [...]

Why You Should Check Under the Hood of Third Party Maintainers2023-03-26T10:21:34-05:00

Prevent Unforeseen Risks by Asking “Sharper Questions” of Your TPM/Independent Hardware Maintenance Providers

2023-04-12T21:02:26-05:00

Prevent Unforeseen Risks by Asking “Sharper Questions” of Your TPM/Independent Hardware Maintenance Providers By Therese Williams, Top Gun In recent years, the use of Request for Proposals (RFPs) and Reverse Auctions has become increasingly popular for sourcing data center hardware maintenance renewals. Sourcing and Supply Chain departments, working in collaboration with their internal IT partners and business partners, can drive significant savings by structuring a formalized evaluation process that [...]

Prevent Unforeseen Risks by Asking “Sharper Questions” of Your TPM/Independent Hardware Maintenance Providers2023-04-12T21:02:26-05:00

Transitioning from OEM IT Maintenance to Third Party Maintenance (TPM)

2022-05-08T16:33:08-05:00

Best Steps for Transitioning from OEM IT Maintenance to Third Party Maintenance (TPM) By Donna Pizarro, Top Gun It makes great sense to move from OEM hardware maintenance to Third Party Maintenance (TPM) when you’re comfortable with the firmware level on your IT equipment either because there are no other firmware releases available, or any bugs previously corrected with firmware updates from the OEM have been implemented. TPM offers [...]

Transitioning from OEM IT Maintenance to Third Party Maintenance (TPM)2022-05-08T16:33:08-05:00

Top Gun COVID-19 Update

2020-03-23T07:32:39-05:00

On behalf of our entire team at Top Gun, I am writing to share with you our plan of operation during the COVID-19 pandemic. Our priorities are clear – client/employee health and safety, and business continuity. We are listening to the recommendations from the U.S. Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and our State Government as we strive to help protect our customers [...]

Top Gun COVID-19 Update2020-03-23T07:32:39-05:00

The Future of OverWatch

2020-08-15T10:04:27-05:00

Wondering how to extend the support of your IT Infrastructure? Third-Party Maintenance (TPM) companies provide business leaders with an alternative option. The questions organizations are left dealing with include, which path is the right path, and which TPM can they truly trust to replace the OEM after the warranty expires? In my 30 years of experience in this industry, I have witnessed dramatic changes over the past decade. The [...]

The Future of OverWatch2020-08-15T10:04:27-05:00