HPE ProLiant DL360 MAINTENANCE
HPE ProLiant DL360 maintenance services have been specifically designed to support devices in any environments, providing enhanced support that covers servers from all generations, under our one call contract.
HPE ProLiant DL360 Maintenance
Top Gun Technology’s hardware support of the ProLiant DL360 product line includes all hardware break-fix services for parts and labor.
Examples of DL360 hardware break-fix activities:
- Battery Backup Modules
- Smart Storage Batteries
- Hot Plug Fans
- PCI
- Failed SSD / nVME / SAT
- Power supply replacement
Supported Generations for HPE ProLiant DL360
Top Gun currently supports up to the 10th generation of HPE Proliant BL servers.
ProLiant DL360 Technical Specifications
The HP ProLiant DL360 combines performance, intelligent power and cooling management with IT management tools and essential fault tolerance, all optimized for space constrained installations. A 1U server with the improved performance of the latest Intel series processors, Unique HP Thermal Logic Technologies that provide leadership in energy efficiencies and ProLiant iLO remote management. The DL360 series continues to provide more performance, flexibility and efficiency for space constrained environments.
| Generation | Processor Core Available | Maximum Memory | Memory Slots | Drives Supported | Network Controller |
|---|---|---|---|---|---|
| DL360 Gen 10 | 4 to 28 | 3.0TB | 24 DIMM | (10) NVMe (PCIe direct attached) or (8) SAS/SATA/NVMe & (2) NVMe | 1Gb Ethernet 4-Port 331i Adapter plus optional HPE FlexibleLOM or stand up card |
| DL360 Gen 9 | 4 to 22 | 3.0TB | 24 DIMM | (4) LFF SAS/SATA/SSD or (10) SFF SAS/SATA/SSD or (6) SFF NVMe | 1Gb Ethernet 4-Port 331i Adapter plus optional HPE FlexibleLOM or stand up card |
| DL360 Gen 8 | 4 to 24 | 768GB | 24 DIMM | (10) SFF SAS/SATA/SSD or (4) LFF SAS/SATA/SSD | 1Gb Ethernet 4-Port 331i Adapter plus optional HPE FlexibleLOM or stand up card |
| DL360 Gen 7 | 4 to 12 | 576GB | 18 DIMM | (8) SFF SAS/SATA/SSD | (2) 1GB 382i Dual Port Multifunction Server Adapter (4 x 1Gb Ports) |
| DL360 Gen 6 | 4 to 8 | 144GB | 18 DIMM | (4) SFF SAS/SATA/SSD | 1GB 382i Dual Port Multifunction Server Adapter (2 x 1Gb Ports) |
Professional Services Available
- Rack and Stack
- Data Migrations
- Equipment upgrades or replacement
- Configuration changes
- Backup Software and Integration
- Performance Analysis
- System Command Administration
- Switch Zoning configuration
- NAS configurations
- Storage Architecture Services
Additional HPE Resources
WHY CHOOSE TOP GUN FOR HPE ProLiant DL360 MAINTENANCE
ServiceNow™
The backbone of our ticketing, incident and asset management field service capabilities.
Experts
Top Gun L3 HPE ProLiant DL360 technical support engineers are the best in the industry.
Service Network
Our engineer-staffed service network is located throughout the World, providing 24/7 support.
ACCOMMODATING. CUSTOMIZED. TOP LEVEL SUPPORT
Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits—including enabling employees, improving service levels, and delivering game‑changing economics.
24 x 7 x 2
24/7 Help Desk
24/7 Monitoring
2HR Onsite Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration
24 x 7 x 4
24/7 Help Desk
24/7 Monitoring
4HR Onsite Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration
24 x 7 x NBD
24/7 Help Desk
24/7 Monitoring
NBD Onsite Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration
CUSTOM
Custom Help Desk
Custom Monitoring
Custom Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration
HPE ProLiant DL360 FAQ
As a standard part of our hardware maintenance support, we include remedial software support. Our software support model is best described as Software Break/Fix. The support requires the client has a licensed product and it is functional. Excluded from support are administrative activities like setup or configuration of the software product for the client.
“OEM support spending can be reduced by leveraging a blend of OEM and TPM maintenance together in a hybrid solution,” says Tenneson. “TPM contracts will offer customers an average of 60% savings off OEM support list prices.” Gartner August 2017
Third-Party Maintenance (TPM) helps extend the life of your assets instead of replacing your hardware post warranty. When the OEM no longer supports its storage, server, or network hardware, TPM companies help clients avoid unnecessary technology refreshes.
At Top Gun, our Mission Critical Support Platform delivers three key business benefits: (1) Improved performance (2) Increased value (3) a better personal and digital experience. Driving down costs and improving performance is not mutually exclusive. Our services drive system availability. Especially in big data environments, where storage and computing availability serve as the backbone of the business.
THE TOP GUN DIFFERENCE.
Powered by ServiceNow, Top Gun Technology provides TPM 2.0™ maintenance services that are uniquely designed to deliver the highest quality of infrastructure support for mission critical operations.
Let’s Talk Mission Critical Support
As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry. Proven. Trusted. Reliable