HPE ProLiant DL360 MAINTENANCE

HPE ProLiant DL360 maintenance services have been specifically designed to support devices in any environments, providing enhanced support that covers servers from all generations, under our one call contract.

Proliant server by HPE, model DL360, gen 9

HPE ProLiant DL360 Maintenance

Top Gun Technology’s hardware support of the ProLiant DL360 product line includes all hardware break-fix services for parts and labor.

Examples of DL360 hardware break-fix activities:

  • Battery Backup Modules
  • Smart Storage Batteries
  • Hot Plug Fans
  • PCI
  • Failed SSD / nVME / SAT
  • Power supply replacement

Supported Generations for HPE ProLiant DL360

Top Gun currently supports up to the 10th generation of HPE Proliant BL servers.

ProLiant DL360 Technical Specifications

The HP ProLiant DL360 combines performance, intelligent power and cooling management with IT management tools and essential fault tolerance, all optimized for space constrained installations. A 1U server with the improved performance of the latest Intel series processors, Unique HP Thermal Logic Technologies that provide leadership in energy efficiencies and ProLiant iLO remote management. The DL360 series continues to provide more performance, flexibility and efficiency for space constrained environments.

GenerationProcessor Core AvailableMaximum MemoryMemory SlotsDrives SupportedNetwork Controller
DL360 Gen 104 to 283.0TB24 DIMM(10) NVMe (PCIe direct attached) or (8) SAS/SATA/NVMe & (2) NVMe1Gb Ethernet 4-Port 331i Adapter plus optional HPE FlexibleLOM or stand up card
DL360 Gen 94 to 223.0TB24 DIMM(4) LFF SAS/SATA/SSD or (10) SFF SAS/SATA/SSD or (6) SFF NVMe1Gb Ethernet 4-Port 331i Adapter plus optional HPE FlexibleLOM or stand up card
DL360 Gen 84 to 24768GB24 DIMM(10) SFF SAS/SATA/SSD or (4) LFF SAS/SATA/SSD1Gb Ethernet 4-Port 331i Adapter plus optional HPE FlexibleLOM or stand up card
DL360 Gen 74 to 12576GB18 DIMM(8) SFF SAS/SATA/SSD(2) 1GB 382i Dual Port Multifunction Server Adapter (4 x 1Gb Ports)
DL360 Gen 64 to 8144GB18 DIMM(4) SFF SAS/SATA/SSD1GB 382i Dual Port Multifunction Server Adapter (2 x 1Gb Ports)

Professional Services Available

  • Rack and Stack
  • Data Migrations
  • Equipment upgrades or replacement
  • Configuration changes
  • Backup Software and Integration
  • Performance Analysis
  • System Command Administration
  • Switch Zoning configuration
  • NAS configurations
  • Storage Architecture Services

WHY CHOOSE TOP GUN FOR HPE ProLiant DL360 MAINTENANCE

ServiceNow™

ServiceNow™

The backbone of our ticketing, incident and asset management field service capabilities.

L3 Engineers

Experts

Top Gun L3 HPE ProLiant DL360 technical support engineers are the best in the industry.

Service Network

Service Network

Our engineer-staffed service network is located throughout the World, providing 24/7 support.

ACCOMMODATING. CUSTOMIZED. TOP LEVEL SUPPORT

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits—including enabling employees, improving service levels, and delivering game‑changing economics.

24 x 7 x 2

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 2HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

24 x 7 x 4

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 4HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

24 x 7 x NBD

  • 24/7 Help Desk

  • 24/7 Monitoring

  • NBD Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

CUSTOM

  • Custom Help Desk

  • Custom Monitoring

  • Custom Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

HPE ProLiant DL360 FAQ

As a standard part of our hardware maintenance support, we include remedial software support. Our software support model is best described as Software Break/Fix. The support requires the client has a licensed product and it is functional. Excluded from support are administrative activities like setup or configuration of the software product for the client.

“OEM support spending can be reduced by leveraging a blend of OEM and TPM maintenance together in a hybrid solution,” says Tenneson. “TPM contracts will offer customers an average of 60% savings off OEM support list prices.” Gartner August 2017

Third-Party Maintenance (TPM) helps extend the life of your assets instead of replacing your hardware post warranty. When the OEM no longer supports its storage, server, or network hardware, TPM companies help clients avoid unnecessary technology refreshes.

At Top Gun, our Mission Critical Support Platform delivers three key business benefits: (1) Improved performance (2) Increased value (3) a better personal and digital experience. Driving down costs and improving performance is not mutually exclusive. Our services drive system availability. Especially in big data environments, where storage and computing availability serve as the backbone of the business.

THE TOP GUN DIFFERENCE.

Powered by ServiceNow, Top Gun Technology provides TPM 2.0™ maintenance services that are uniquely designed to deliver the highest quality of infrastructure support for mission critical operations.

Meet Top Gun
Mission Critical - The Top Gun Difference

Let’s Talk Mission Critical Support

As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry. Proven. Trusted. Reliable