Juniper Maintenance Solutions

As the frontrunner in Juniper maintenance support services for data centers worldwide, Top Gun offers unparalleled service life optimization for your high-performance network. Our cutting-edge Juniper support is tailored to boost efficiency, prolong useful life, and enhance customer experience for your network. Our Mission-Critical Support Services empower your operations, reduce superfluous expenses, mitigate risk, and expedite value realization for your Juniper infrastructure.

Dell EMC

Comprehensive Support for Juniper Equipment

Top Gun’s Juniper Network support delivers round-the-clock access to in-house L3 technical experts through a dedicated phone line. Leveraging our international service model, our Juniper Engineers provide swift support responses, all aimed at offering exceptional break-fix services via our TPM 2.0 Support Platform. With a single call contract, you can receive technical and operational assistance while simultaneously securing your high-performance Juniper hardware assets.

Our support services ensure heightened visibility into your Juniper performance, incorporating advanced analytics, security appliances, optics, and cloud integration. Trust Top Gun to safeguard and elevate your hardware support experience, driving optimal results for your Juniper investments.

Juniper EX Support

  • 2200, 2300
  • 3200, 3300, 3400
  • 4200,4300, 4500,4600
  • 6200
  • 8200

Juniper MX Support

  • 5, 10, 40 , 80
  • 104, 150
  • 204

Juniper QFX Support

  • 5100
  • 5200

Juniper SRX Support

  • 100, 110
  • 210, 220, 240
  • 300, 320, 340
  • 1500
  • 4100, 4200, 4600
  • 5400, 5600, 5800

Juniper M Support

  • 7, 10, 40
  • 120
  • 320

Juniper NAP Support

  • Access Points (APs)

Juniper Firewall Support

  • All NetScreen Series
  • All SSG Appliances

Additional Juniper Resources

Dell EMC Storage Maintenance

WHY CHOOSE TOP GUN FOR Juniper MAINTENANCE

ServiceNow™

ServiceNow™

The backbone of our ticketing, incident and asset management field service capabilities.

L3 Engineers

Experts

Top Gun L3 Juniper technical support engineers are the best in the industry.

Service Network

Service Network

Our engineer-staffed service network is located throughout the World, providing 24/7 support.

ACCOMMODATING. CUSTOMIZED. TOP LEVEL SUPPORT

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits—including enabling employees, improving service levels, and delivering game‑changing economics.

24 x 7 x 2

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 2HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

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24 x 7 x 4

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 4HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

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24 x 7 x NBD

  • 24/7 Help Desk

  • 24/7 Monitoring

  • NBD Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

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CUSTOM

  • Custom Help Desk

  • Custom Monitoring

  • Custom Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

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Juniper MAINTENANCE FAQ

The TGT Mission Critical Platform will enable service efficiencies which drive down expense year over year within your environment, yielding significant economic gain while retaining continuity and consistency across your facilities.

As a standard part of our hardware maintenance support, we include remedial software support. Our software support model is best described as Software Break/Fix. The support requires the client has a licensed product and it is functional. Excluded from support are administrative activities like setup or configuration of the software product for the client.

“OEM support spending can be reduced by leveraging a blend of OEM and TPM maintenance together in a hybrid solution,” says Tenneson. “TPM contracts will offer customers an average of 60% savings off OEM support list prices.” Gartner August 2017

TPM providers helps extend the life of your assets instead of replacing your hardware post warranty. When Juniper no longer supports its storage, server, or network hardware, companies like Top Gun help clients avoid unnecessary technology refreshes.

At Top Gun, our Mission Critical Support Platform delivers three key business benefits: (1) Improved performance (2) Increased value (3) a better personal and digital experience. Driving down costs and improving performance is not mutually exclusive. Our services drive system availability. Especially in big data environments, where storage and computing availability serve as the backbone of the business.

THE TOP GUN DIFFERENCE.

Powered by ServiceNow, Top Gun Technology provides TPM 2.0™ maintenance services that are uniquely designed to deliver the highest quality of infrastructure support for mission critical operations.

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Mission Critical - The Top Gun Difference

Let’s Talk Mission Critical Support

As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry. Proven. Trusted. Reliable