Juniper2024-03-26T06:37:09-05:00

Juniper Maintenance Solutions

As the frontrunner in Juniper maintenance support services for data centers worldwide, Top Gun offers unparalleled service life optimization for your high-performance network. Our cutting-edge Juniper support is tailored to boost efficiency, prolong useful life, and enhance customer experience for your network. Our Mission-Critical Support Services empower your operations, reduce superfluous expenses, mitigate risk, and expedite value realization for your Juniper infrastructure.

Comprehensive Support for Juniper Equipment

Top Gun’s Juniper Network support delivers round-the-clock access to in-house L3 technical experts through a dedicated phone line. Leveraging our international service model, our Juniper Engineers provide swift support responses, all aimed at offering exceptional break-fix services via our OverWatch Support Platform. With a single call contract, you can receive technical and operational assistance while simultaneously securing your high-performance Juniper hardware assets.

Our support services ensure heightened visibility into your Juniper performance, incorporating advanced analytics, security appliances, optics, and cloud integration. Trust Top Gun to safeguard and elevate your hardware support experience, driving optimal results for your Juniper investments.

Juniper Models Supported

Juniper EX Support

  • 2200, 2300
  • 3200, 3300, 3400
  • 4200,4300, 4500,4600
  • 6200
  • 8200

Juniper MX Support

  • 5, 10, 40 , 80
  • 104, 150
  • 204

Juniper QFX Support

  • 5100
  • 5200

Juniper SRX Support

  • 100, 110
  • 210, 220, 240
  • 300, 320, 340
  • 1500
  • 4100, 4200, 4600
  • 5400, 5600, 5800

Juniper M Support

  • 7, 10, 40
  • 120
  • 320

Juniper NAP Support

  • Access Points (APs)

Juniper Firewall Support

  • All NetScreen Series
  • All SSG Appliances

Why Choose Top Gun for Juniper Maintenance

Accommodating. Customized. 
Top Level Support

Accommodating. Customized. 
Top Level Support

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits — including enabling employees, improving service levels, and delivering game-changing economics.

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits — including enabling employees, improving service levels, and delivering game-changing economics.

24x7x2

24/7 Help Desk
24/7 Monitoring
2HR Onsite Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration

24x7x4

24/7 Help Desk
24/7 Monitoring
4HR Onsite Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration

24x7xNBD

24/7 Help Desk
24/7 Monitoring
NBD Onsite Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration

Custom

Custom Help Desk
Custom Monitoring
Custom Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration

Juniper FAQ

What are the benefits of going with a third party maintenance provider?2023-12-18T21:09:47-06:00

At Top Gun, our Mission Critical Support Platform delivers three key business benefits: (1) improved performance, (2) increased value, and (3) a better personal and digital experience. Driving down costs and improving performance are not mutually exclusive objectives. Our services enhance system availability, particularly in big data environments where storage and computing availability serve as the backbone of the business.

What is a third party maintenance provider?2023-12-18T21:08:20-06:00

Third Party Maintenance (TPM) helps extend the life of your assets instead of replacing your hardware post warranty. When the OEM no longer supports its storage, server, or network hardware, TPM companies help clients avoid unnecessary technology refreshes to yield significant economic gain while retaining continuity and consistency across facilities.

How much does third party maintenance cost?2023-12-21T06:36:58-06:00

“OEM support spending can be reduced by leveraging a blend of OEM and TPM maintenance together in a hybrid solution,” says Tenneson. “TPM contracts will offer customers an average of 60% savings off OEM support list prices.” Gartner August 2017

Can third party maintenance provide software support?2023-12-18T21:14:42-06:00

As a standard part of our hardware maintenance support, we include remedial software support. Our software support model is best described as Software Break/Fix. The support requires the client has a licensed product and it is functional. Excluded from support are administrative activities like setup or configuration of the software product for the client.

Why choose Top Gun third party maintenance over OEM maintenance?2023-12-18T21:10:20-06:00

The Mission Critical Platform will implement service efficiencies which drive down expense year over year within your environment, yielding significant economic gain while retaining continuity and consistency across your facilities.

Let’s talk mission critical support.

As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry.

Proven. Trusted. Reliable.

Get to know Top Gun.

Top Gun provides Mission Critical Support Services to enterprise companies by leveraging our OverWatch℠ fabric that digitally connects technology, service operations, engineering, and global logistics.