Technology2022-05-15T12:21:00-05:00


MISSION CRITICAL
SUPPORT SERVICES™

We are the chosen support and services provider for mission-critical data center technology that the world depends on, every second of every day.

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Top Gun Technology provides Mission Critical Support Services℠ to Fortune 1000 companies by leveraging our OverWatch℠ framework that digitally connects technology, service operations, engineering, and global logistics.

Mission-Critical Support Services

Server Maintenance

A global top performer for independent maintenance and support for Cisco, HPE, Dell, IBM, and Lenovo servers within the data center. Receive the flexibility and agility that OEM’s cannot offer.

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Storage Maintenance

Support for Brocade, Dell EMC, NetApp, Hitachi, IBM, and HPE platforms. We deliver innovative solutions that ensure the highest quality service, delivered consistently across your enterprise.

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Network Maintenance

Whether it’s your wireless access point, fiber channel switch, or network director that has reached the end of its initial warranty, Top Gun Technology provides world-class network support and maintenance.

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Software Maintenance

OS enterprise systems support for all major environments. We integrate the right tools to create an exceptional experience that ensures maximum uptime and uninterrupted service for your business.

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MISSION CRITICAL PLATFORM™
Designed to deliver the highest quality infrastructure support

Relentlessly focused on business outcomes that leverage our deep technical expertise to help clients achieve more benefits—including enabling employees, improving service levels, and delivering game-changing economics.

Proven. Trusted. Reliable.

Client Success
Simplifying Global Maintenance and Support

As a global financial services firm that must deliver an “always-on” platform to their customers, it is critical to provide impeccable performance and availability. As a result of multiple acquisitions, the firm inherited a dispersed infrastructure and an ecosystem of support providers that offered coverage in one geographic area but relied on various layers of backline partners and field technicians as their global support solution.

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Meet Top Gun

We chose Top Gun as our name because it represents the “highest obtainable expertise” in the services we provide to our clients.

Craig Wilson

As Executive Vice President of Engineering at Top Gun Technology, Craig oversees all Global Technical Support Solutions for the company, including our L3 Senior Technical Support teams, Field Engineering teams, and our New Product & Remote Tools Development.

EVP of Engineering

Donna Pizarro

Donna is highly regarded as a Subject Matter Expert within the global storage market and brings with her a few decades of global hardware trading, solution selling, technical sales engineering within the 5 major OEMs, business management and entrepreneurship within the storage market.

SVP of Storage & Transition Services

Brian Kjera

Brian has over 15 years of experience in our industry and is responsible for the pricing and required service delivery solutions for all current products that we support.

EVP of Product Development

OEMS SUPPORTED

Dell EMC, HPE, IBM, Lenovo, Oracle, and Cisco maintenance solutions cover the complex, legacy servers as well as industry standard (x86) with options such as call-home monitoring and software support.

GLOBAL FOOTPRINT

While other Third-Party Maintenance Companies are reducing physical footprints to cut expenses. Top Gun is investing in our service delivery capabilities by opening brick and mortar service centers one satisfied client at a time.

91

Countries

Field Engineers

1,100+

Field Engineers

Distribution

1,500+

Points of Distribution

Global Coverage

Six

Continents Covered

NEWS & ARTICLES

Automated Hardware Problem Reporting or “Remote Monitoring” Applications, Which is Better for Preventative Enterprise IT Hardware Support?

April 18th, 2022|

Automated Hardware Problem Reporting or “Remote Monitoring” Applications, Which is Better for Preventative Enterprise IT Hardware Support? By Craig Wilson, Top Gun Technology Preventative [...]

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Contact us for assistance and advice on maintenance, service offerings, hardware upgrades, or asset disposition.

Please fill out the following form and a member of our team will reach out to you with the requested quote information.

Top Gun Technology, Inc.
5500 Cottonwood Lane SE, Ste. 106
Prior Lake, MN 55372
888-8-TOPGUN
Fax: (952) 955-7433
[email protected]