HPE 3PAR2023-12-21T17:23:56-06:00
Cropped image of 7200C by HPE

Elevate Your 3PAR Performance: Expert Third Party 3PAR Maintenance

Top Gun is the leader in performance-enabling maintenance services for HPE 3PAR hardware in the data center. Our world-class 3PAR support is designed to accelerate, extend, and optimize your high-performance infrastructure.

HPE 3PAR Maintenance

In today’s dynamic business landscape, the emphasis lies on reliability, streamlined management, and leveraging advanced analytics to extract maximum value from technology investments in storage systems and workloads.

Top Gun’s HPE 3PAR support offers swift, proactive responses tailored to your needs through a selection of service-level options. As a globally integrated support provider, we can promptly resolve issues across ninety-one countries, ensuring your Hewlett Packard Enterprise (HPE) equipment operates at peak performance.

Enhance operational efficiency, reduce unnecessary spending, and minimize risk with our 3PAR third-party maintenance services as an alternative to OEM maintenance. Top Gun’s technical experts provide comprehensive break/fix support and call-home monitoring for your HPE storage hardware, enabling faster time-to-value and bolstered data protection for your 3PAR system and storage infrastructure.

3PAR Hardware Support break/fix solutions:

  • Controller Node
  • SFP Transceiver
  • PCM Battery
  • Fibre Channel Host Adapter
  • Failed FC, NL, SSD Drives
  • Power supply replacement
  • Storage I/O Module

HPE 3PAR Models Supported

3PAR F-Class

  • 3PAR F200
  • 3PAR F400

3PAR T-Class

  • 3PAR T400
  • 3PAR T800

3PAR V-Class

  • 3PAR V400
  • 3PAR V800

3PAR StoreServ

  • StoreServ 7200
  • StoreServ 7200C
  • StoreServ 7400

Professional Services Available

  • Rack and Stack
  • Data Migrations
  • Equipment upgrades or replacement
  • Configuration changes
  • Backup Software and Integration
  • Performance Analysis
  • System Command Administration
  • Switch Zoning configuration
  • NAS configurations
  • Storage Architecture Services

Accommodating. Customized. 
Top Level Support

Accommodating. Customized. 
Top Level Support

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits — including enabling employees, improving service levels, and delivering game-changing economics.

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits — including enabling employees, improving service levels, and delivering game-changing economics.

24x7x2

24/7 Help Desk
24/7 Monitoring
2HR Onsite Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration

24x7x4

24/7 Help Desk
24/7 Monitoring
4HR Onsite Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration

24x7xNBD

24/7 Help Desk
24/7 Monitoring
NBD Onsite Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration

Custom

Custom Help Desk
Custom Monitoring
Custom Tech Response
Top Gun Field Engineers
Top Gun L3 Tech Support
Service Delivery Manager
ServiceNow Portal
TrueView™ Integration

HPE 3PAR FAQ

What are the benefits of going with a third party maintenance provider?2023-12-18T21:09:47-06:00

At Top Gun, our Mission Critical Support Platform delivers three key business benefits: (1) improved performance, (2) increased value, and (3) a better personal and digital experience. Driving down costs and improving performance are not mutually exclusive objectives. Our services enhance system availability, particularly in big data environments where storage and computing availability serve as the backbone of the business.

What is a third party maintenance provider?2023-12-18T21:08:20-06:00

Third Party Maintenance (TPM) helps extend the life of your assets instead of replacing your hardware post warranty. When the OEM no longer supports its storage, server, or network hardware, TPM companies help clients avoid unnecessary technology refreshes to yield significant economic gain while retaining continuity and consistency across facilities.

How much does third party maintenance cost?2023-12-21T06:36:58-06:00

“OEM support spending can be reduced by leveraging a blend of OEM and TPM maintenance together in a hybrid solution,” says Tenneson. “TPM contracts will offer customers an average of 60% savings off OEM support list prices.” Gartner August 2017

Can third party maintenance provide software support?2023-12-18T21:14:42-06:00

As a standard part of our hardware maintenance support, we include remedial software support. Our software support model is best described as Software Break/Fix. The support requires the client has a licensed product and it is functional. Excluded from support are administrative activities like setup or configuration of the software product for the client.

Why choose Top Gun third party maintenance over OEM maintenance?2023-12-18T21:10:20-06:00

The Mission Critical Platform will implement service efficiencies which drive down expense year over year within your environment, yielding significant economic gain while retaining continuity and consistency across your facilities.

Let’s talk mission critical support.

As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry.

Proven. Trusted. Reliable.

Get to know Top Gun.

Top Gun provides Mission Critical Support Services to enterprise companies by leveraging our OverWatch℠ fabric that digitally connects technology, service operations, engineering, and global logistics.