Each member of our senior leadership team has a deep background in technology, service delivery, business management and finance.
Our team is here to provide you with personalized IT advice in our specific discipline. We will help guide you make the proper decisions that fit within your budget, and your long-term Mission Critical IT strategy.
Joel Owens, Chief Executive Officer, Top Gun Technology
As CEO of Top Gun Technology, Joel Owens is responsible for the company’s long-term strategy of delivering Mission Critical Maintenance support and hardware services for enterprise IT lifecycle assets. Joel has over 28 years of experience in driving industry-leading data center services, hardware sales, operations and service delivery.
Joel is experienced in building companies with compelling client value propositions. In 2005, Joel founded Top Gun Technology and Top Gun Services Group to provide maintenance support and product offerings for Enterprise Server, Storage and Networking environments.
In 2009, Joel sold Top Gun Services Group to SMS (now Curvature) and became their EVP of Global Products and Services where he provided executive leadership for the innovations in maintenance support and hardware services such as:
- Smart Sparing to reduce the cost of support while enhancing customer satisfaction.
- Central Engineering Services for EMC VMAX, IBM XIV storage and Cisco UCS to provide the customer with the broadest selection of support services from a single source.
- Secure Remote Support for EMC, NetApp and Hitachi storage products to enhance customer satisfaction through anticipatory problem recognition, diagnosis and dispatch.
Upon leaving Curvature in late 2016, Joel has returned to Top Gun Technology as CEO to expand and enhance their industry leading value proposition in providing Mission Critical Support and IT lifecycle cost containment.
Since 1999, when Joel founded his first companies of QualTech International and QualTech Services Group, he remains steadfast in his commitment to delivering industry leading Enterprise Support and Hardware Services to clients throughout the world.
Joel is a veteran of the US Air Force and resides in Sunfish Lake, Minnesota with his wife and four sons.
Jamie Owens, President and Chief Engineering Officer, Top Gun Technology
With more than 28 years of experience in the IT industry on the mainframe, Jamie has served as the President of Top Gun Technology since 2010. Jamie is highly regarded as an industry “Top Gun” for his zSeries global hardware trading and hands-on engineering involvement with all mainframe and attached peripherals which have resulted in a superior technological understanding of these systems.
Jamie is also our Chief Engineering Officer for IBM Z Mainframe Servers. Jamie has a deep respect and understanding for the zero downtime characteristics of these IBM systems to deliver services and support strategies to bear for the Mission Critical value proposition of Top Gun.
Before Top Gun, Jamie was Vice President of Engineering for QualTech Services Group (QSGI), performing and managing mainframe configuration activities and responsible for maintenance service delivery for the Mainframe.
Prior to 1999, Jamie worked as a large systems mainframe and storage field engineer for prominent IT companies after serving in the US Navy.
Donna Pizarro, Senior Vice President of Storage Solutions, Top Gun Technology
With more than 30 years of experience in the IT industry as a leader in the storage market, Donna has joined Top Gun Technology recently as Sr Vice President of Storage Solutions. Donna is highly regarded as a Subject Matter Expert within the global storage market and brings with her a few decades of global hardware trading, solution selling, technical sales engineering within the 5 major OEMs, business management and entrepreneurship within the storage market.
Donna has business experience in creating, building and selling two companies in the past which specialized in storage solutions and holds technical and marketing certifications within the IBM midrange, IBM mainframe and Dell-EMC midrange storage products. Prior to entering the storage marketplace Donna’s background was in programming and software technical support. Donna has joined Top Gun Technology to expand Top Gun’s presence in the storage marketplace both in hardware and maintenance services.
Mamie Sheen, Senior Vice President of Sales, Top Gun Technology
Joining Top Gun as the Senior Vice President of Sales, Mamie brings 19 years of executive sales leadership for meticulously solving client business problems, building co-worker teams and developing long-lasting relationships with customers and partners. She remains resolutely focused on helping our customers navigate the technology market efficiently and effectively in order to bring true costs savings as well as elegant solutions to their business problem.
Before Top Gun, Mamie ran the IBM Mainframe Business segment at Curvature Solutions. This business differentiated itself by using a cost-up pricing model to combined hardware, maintenance services, with staged deployment and leasing to creatively construct solutions for remote customers. Specialized installation teams were dispatched for staged installations with deployment aligned with budgeting years to minimize costs, while securing current technology.
Before Curvature, Mamie was a complex deal manager for Mainline Systems where she developed her skills for creating solutions that offered compelling ROI’s to her clients. Using her deep multi-platform knowledge of IBM and ISV Software, Mamie would look for software duplication across all the ISV’s while analyzing their existing contracts for reductions in software costs. In many cases, the delighted customer was presented with savings of at least 40% over their existing contracts. When you uncover savings like this and create a multi-year, multi-site support contract the savings was often measured in millions of dollars, and very big smiles.
Before Mainline, Mamie was the software coordinator for LogTec on the Qwest SLA at Wright Patterson Air Force Base Air Force Materiel Command 88th Mission Support Group. Other assignments included Y2K Readiness Team Senior Systems Analyst for the Defense Supply Center Columbus (DSCC) Y2K Training Project Manager, DSCC.