IBM SERIAL NUMBER LOOKUP

Prior to requesting an quote, we suggest performing a warranty check through IBM. Determine the date your hardware still has current maintenance and avoid unnecessary costs when evaluating your equipment.

Dell EMC End of Service Life

Checking Your Warranty For IBM Hardware

Search for your warranty by machine type or serial number using your IBMid on IBM’s warranty lookup here.

IBM End of Life vs End of Support Life (EOL vs EOSL)

IBM End-of-life (EOL) indicates that IBM will no longer sell the hardware for that system, market, or update equipment after a certain date. Whereas, End of Support Life (EOSL) means the hardware has been off the market for a few years and now it is not offered any additional software, hardware or warranty support through IBM.

Looking up a IBM warranty by Serial Number

Step 1: Have your IBM serial number and machine number readily available. You can find these located on the back or bottom of the machine.

Step 2: Visit https://www.ibm.com/support/home/warranty-lookup

Step 3: Have your IBMid credentials ready, you need these prior to looking-up your warranty.

If it has been a while since you have logged, your IBMid is likely in the form of an email address.  If you need direct assistance recovering your IBMid, please contact your IBMid help desk at [email protected]

If you have forgot your IBMid, you can reset your password here.

Reset Instruction for IBMid

Step 4: Enter your machine type, and serial number, and hit submit.

Step 5:  Have you checked your warranty status and now have all the information?

Send us this information and let us know how long you want to maintain your equipment.

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IBM Serial Number Lookup FAQ

Every IBM machine manufactured is assigned a machine type and a model type. These will be in a format: xxxx-yyy. The the x’s represent the machine type, and the y’s are the model type. This number should be on a sticker that is usually located on the front or bottom of the machine.

Search for your warranty by machine type or serial number using your IBMid on IBM’s warranty page.

Warranty documentation and the IBM Statement of Limited Warranty is packaged with each machine. The warranty and service information contains information on your warranty coverage, warranty service type, service level and length.

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Top Gun will provide customized hardware solutions designed to meet your technical and financial requirements allowing you to extend the support cycle and maximize the value of your hardware for products manufactured.