MANUFACTURERS SUPPORTED

Get proprietary call-home monitoring and optional software support for brands like Dell EMC, NetApp, Hitachi, IBM and HPE. Our storage maintenance solutions cover your brand’s needs. With a focus on IT cost controls, we are working toward removing your most significant costs. Take advantage of improvements in availability, flexibility and efficiency with a Top Gun partnership.

BROCADE SUPPORT

Top Gun Brocade hardware maintenance and support services provide your company with an independent Brocade alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America, Asia and Europe. Instead of replacing your Brocade hardware post warranty, rely on us to help you get the most from your Brocade investment.

ManufacturerFamilyPlatform
BrocadeIBM relabeled versionsAll SAN Platforms
BrocadeDell EMC relabeled versionsAll SAN Platforms
BrocadeHPE relabeled versionsAll SAN Platforms

DELL EMC SUPPORT

Top Gun Dell EMC hardware maintenance and support services provide your company with an independent Dell alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America, Asia and Europe. Instead of replacing your Dell EMC hardware post warranty, rely on us to help you get the most from your Dell investment.

ManufacturerFamilyPlatform
Dell EMCCelerra StorageAll Platforms
Dell EMCCLARiiON StorageAll Platforms
Dell EMCSymmetrix StorageAll Platforms
Dell EMCVMAX StorageAll Platforms
Dell EMCVNX StorageAll Platforms
Dell EMCConnectrix StorageAll Platforms
Dell EMCData DomainAll Platforms
Dell EMCPowerVault StorageAll Platforms
Dell EMCEqualLogic StorageAll Platforms
Dell EMCIsilonAll Platforms
Dell EMCUnityAll Platforms

HPE SUPPORT

Top Gun HPE hardware maintenance and support services provide your company with an independent HPE alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America, Asia and Europe. Instead of replacing your HPE hardware post warranty, rely on us to help you get the most from your HPE investment.

ManufacturerFamilyPlatform
HPE3PARAll
HPELeftHandAll
HPEMSL LibrariesAll
HPEMSA ArraysAll
HPEMDS ArraysAll
HPEXP Series (Hitachi rebranded)XP12000, XP20000, XP24000, XP P9500, XP7

HITACHI SUPPORT

Top Gun Hitachi hardware maintenance and support services provide your company with an independent Hitachi alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America, Asia and Europe. Instead of replacing your Hitachi hardware post warranty, rely on us to help you get the most from your Hitachi investment.

ManufacturerFamilyPlatform
HitachiAMSAMS200, AMS500, AMS1000, AMS2100, AMS2300, AMS2500
HitachiHUSHUS-110, HUS-130, HUS-150, HUS-VM
HitachiRAIDUSP, USP-VM, VSP, G1000 and GXx00

IBM SUPPORT

Top Gun IBM hardware maintenance and support services provide your company with an independent IBM alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America, Asia and Europe. Instead of replacing your IBM hardware post warranty, rely on us to help you get the most from your IBM investment.

ManufacturerFamilyPlatform
IBMDS8xxx StorageAll
IBMDS5300 Storage,
DS5020 Storage,
DS4xxx Storage,
DS3xxx Storage
All
IBMXIV Storage,
XIV Storage GEN2,
XIV Storage GEN3
All including
2810-A14, 2812-A14
2810-114, 2810-214, 2810-314, 2812-114, 2812-214, 2812-314
IBMStorwize V7000,
Storwize V5000,
Storwize V3700
All Platforms,
All Platforms,
All Platforms
NetApp
branded
IBM Storage
FAS Filers,
V-Series Filers
All

NETAPP SUPPORT

Top Gun NetApp hardware maintenance and support services provide your company with an independent NetApp alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America, Asia and Europe. Instead of replacing your NetApp hardware post warranty, rely on us to help you get the most from your NetApp investment.

ManufacturerFamilyPlatform
NetAppFAS FilersFAS20xx, FAS22xx, FAS25xx, FAS30xx,
FAS31xx, FAS32xx, FAS60xx, FAS62xx
FAS80xx
NetAppV-FilersAll Platforms

TOP GUN MAINTENANCE BENEFITS
MISSION CRITICAL PLATFORM™

Top Gun’s Third-Party Maintenance Services provides mission critical support for mainframes, servers, storage and networking. We extend your equipment’s life after the manufacturer’s warranty has expired, provide peace of mind and also offer cost savings you can use towards other IT spending.

Extended Life

Extend the useful life of your equipment and postpone technology refresh.

Consolidate Contracts

Consolidate contracts and vendors with flexible contract terms and cancellations.

Mix and Match

Mix and match service levels within a single location across your enterprise.

ServiceNow Integrations

ServiceNow Field Services & Asset Management Portal

2 Hour Dispatch

Shorten call-to-dispatch times to 2 hours for service.

Decrease Costs

Reduce hardware costs to deliver game-changing economics.

ACCOMMODATING. CUSTOMIZED. TOP LEVEL SUPPORT

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits—including enabling employees, improving service levels, and delivering game‑changing economics.

24 x 7 x 2

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 2HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

24 x 7 x 4

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 4HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

24 x 7 x NBD

  • 24/7 Help Desk

  • 24/7 Monitoring

  • NBD Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

CUSTOM

  • Custom Help Desk

  • Custom Monitoring

  • Custom Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

Learn More

THE TOP GUN DIFFERENCE.

Powered by ServiceNow, Top Gun Technology provides TPM 2.0™ maintenance services that are uniquely designed to deliver the highest quality of infrastructure support for mission critical operations.

Meet Top Gun
Mission Critical - The Top Gun Difference

Let’s Talk Mission Critical Support

As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry. Proven. Trusted. Reliable