Server Maintenance

Top Gun is a recognized top performer for independent maintenance and support for IBM zSeries and Unix servers within the data center.

MANUFACTURERS SUPPORTED

Get proprietary call-home monitoring and optional software support for brands like Dell EMC, NetApp, Hitachi, IBM and HPE. Our server maintenance solutions cover your brand’s needs. With a focus on IT cost controls, we are working toward removing your most significant costs. Take advantage of improvements in availability, flexibility and efficiency with a Top Gun partnership.

Top Gun Server Maintenance
Top Gun Server Maintenance
ManufacturerFamilyPlatform
DellPowerEdge ServersAll Servers R930 and below

DELL EMC SUPPORT

Top Gun Dell EMC hardware maintenance and support services provide your company with an independent Dell alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America. Instead of replacing your Dell EMC hardware post warranty, rely on us to help you get the most from your Dell EMC Systems investment.

HPE SUPPORT

Top Gun HPE hardware maintenance and support services provide your company with an independent HPE alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America. Instead of replacing your HPE hardware post warranty, rely on us to help you get the most from your HPE Systems investment.

HPE Server Maintenance Support
ManufacturerFamilyPlatform
HPEProLiant ISS ServersAll Servers through G9
IBM Server Maintenance Support
ManufacturerFamilyPlatform
IBMzSystems MainframesIBM z14-ZR1 (IBM 3907)
IBM z14 (IBM 3906)
IBM z13s (IBM 2965)
IBM z13 (IBM 2964)
IBM EC12 (IBM 2827)
IBM BC12 (IBM 2828)
IBM z196 (IBM 2817)
IBM z114 (IBM 2818)
IBM z10 BC (IBM 2098)
IBM z10 EC (IBM 2097)
IBM z9 BC (IBM 2096)
IBM z9 EC (IBM 2094)

IBM zSYSTEM SUPPORT

Top Gun IBM zSystems hardware maintenance and support services provide your company with an independent IBM alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America, Asia and Europe. Instead of replacing your IBM mainframe post warranty, rely on us to help you get the most from your IBM zSystems investment.

IBM SUPPORT

Top Gun IBM hardware maintenance and support services provide your company with an independent IBM alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America, Asia and Europe. Instead of replacing your IBM mainframe post warranty, rely on us to help you get the most from your IBM zSystems investment.

Top Gun Server Maintenance
ManufacturerFamilyPlatform
IBMpSeries ServersPOWER9, POWER8, POWER7, POWER6, POWER5, POWER4 / RS6000
IBMiSeries ServersAll Models
IBMLegacy xSeries
All Models
Cisco Server Maintenance Support
ManufacturerFamilyPlatform
CiscoUCSCisco Unified Computing Systems (UCS) blades and rackmount servers

CISCO SUPPORT

Top Gun Cisco hardware maintenance and support services provide your company with an independent Cisco alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America, Asia and Europe. Instead of replacing your Cisco hardware post warranty, rely on us to help you get the most from your Cisco Systems investment.

LENOVO SUPPORT

Top Gun Lenovo hardware maintenance and support services provide your company with an independent Lenovo alternative for post-warranty IT hardware support on mission-critical and disaster recovery IT assets throughout North America, Asia and Europe. Instead of replacing your Lenovo hardware post warranty, rely on us to help you get the most from your Lenovo Systems investment.

Lenovo Server Maintenance Support
ManufacturerFamilyPlatform
LenovoxServerAll
LenovoxSeriesAll
LenovoThinkServerAll

TOP GUN SERVER MAINTENANCE BENEFITS

Top Gun’s Third-Party Maintenance Services provide mission critical support for mainframes, servers, storage and networking. We extend your equipment’s life after the manufacturer’s warranty has expired, provide peace of mind and also offer cost savings you can use towards other IT spending.

Extended Life

Extend the useful life of your equipment and postpone technology refresh.

Consolidate Contracts

Consolidate contracts and vendors with flexible contract terms and cancellations.

Mix and Match

Mix and match service levels within a single location across your enterprise.

ServiceNow Integrations

ServiceNow Field Services & Asset Management Portal

2 Hour Dispatch

Shorten call-to-dispatch times to 2 hours for service.

Decrease Costs

Reduce hardware costs to deliver game-changing economics.

ACCOMMODATING. CUSTOMIZED. TOP LEVEL SUPPORT

Top Gun focuses on business outcomes that leverage our deep technical expertise to help clients achieve more benefits—including enabling employees, improving service levels, and delivering game‑changing economics.

24 x 7 x 2

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 2HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

24 x 7 x 4

  • 24/7 Help Desk

  • 24/7 Monitoring

  • 4HR Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

24 x 7 x NBD

  • 24/7 Help Desk

  • 24/7 Monitoring

  • NBD Onsite Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

CUSTOM

  • Custom Help Desk

  • Custom Monitoring

  • Custom Tech Response

  • Top Gun Field Engineers

  • Top Gun L3 Tech Support

  • Service Delivery Manager

  • ServiceNow Portal

  • TrueView™ Integration

THE TOP GUN DIFFERENCE.

Powered by ServiceNow, Top Gun Technology provides maintenance services that are uniquely designed to deliver the highest quality of infrastructure support for mission critical operations.

Meet Top Gun

Let’s Talk Mission Critical Support

As a Top Gun client, you’ll notice a superior level of commitment and personalized support – day or night – from the most experienced technical engineering team in the industry. Proven. Trusted. Reliable