Services Overview
On a project basis, there are several software support services that we can provide your company. For all large projects, we will provide senior project management to keep the project going, on time and under budget. Even beyond staff augmentation or the timely completion of objectives, think of our software support service as an affordable insurance policy that ensures your systems always run smoothly and ensures your programmers will have support during a crisis. Here are a few ideas:
- Operating system installs/upgrades (z/OS, z/VM, z/VSE and z Linux)
- Subsystem installs/upgrades (CICS, DB2, IMS, TSM, Websphere and MQSeries)
- ISV software installs/upgrades, ISV migrations to IBM, IBM migrations to ISV
- Staff augmentation (FT/PT, local or remote support)
- coverage during vacations, position vacancy
- part-time assistance during busy periods
- Server consolidation
- Consolidate servers into a larger server or onto the mainframe under Linux
- Project plan analysis and development
- Workload transfer to Linux
- Data center relocation or consolidation
- Data center moves from point A to point B
- Both hardware and software support
- Moving workload from point A to point B
- Merging data centers, LPAR expansion assistance
- Project Management
- Data center re-design and build-out assistance
- Change size or orientation of computer room
- Install video surveillance
- Power or HVAC issues to solve
- Business continuity (disaster recovery) plan review and assistance
- Review, guidance and testing of DR plan
- Performance tuning
- WLM review (recommended annually at minimum)
- Disk performance review
Knowledge Transfer
All our software support services for system z include a proper transfer of knowledge meeting with the client at the conclusion of each project or service. Our clients have appreciated this value-add service.
Please call Top Gun Technology to discuss these services, to ask for a customized package or to discuss pricing.
