Support Options to Simplify Your Objectives
Top Gun Technology is all about understanding its clients’ objectives, identifying the obstacles and developing sound services that ease burdens, improve productivity and save money. As time goes on, we will continue to add professional service offerings to help our clients and are in the planning stages for several additional offerings to be announced in 2008.
To date, our professional services revolve around software support. We have developed an incredible support model with specific software services to meet the needs of most any data center environment. In general, we offer System z Software Support and System p Software Support to our clients.
Here are a few examples of engagements where we can help:
- Helping clients get “current (or N-1 or N-2)” with their OS (AIX, Linux, z/OS, z/VM or z/VSE) so they can maintain the manufacturer’s support
- Round-the-clock support from software experts – systems programmers or system administrators
- Health checks of zSeries processor, memory and disk during peak processing periods.
- Performance analyses and tuning with z or p platforms
- Hardware-related services such as software support through hardware additions, disk migration or VTS tape migration
- OS installs/upgrades: z/OS, z/VM, z/VSE, AIX and Linux
- Training or assistance on a feature or function of a recent OS upgrade
- Migration and configuration of third-party products (ISVs), ISV migrations to IBM, IBM migrations to ISV
- Staff augmentation (short-term or long-term)
- Server consolidation
- Workload transfer to Linux
- Data center relocation or consolidation
- Data center re-design and build-out
- Business continuity plan review and assistance
To read more about our System z Software Support, click here.
To read more about our System p Software Support, click here.
